Are You Caring Enough for Your Customers?
Written By: Craig Satterfield, The Cruise Scholar In the long run there is only one way for your business to grow and…
Travel Agent 20/20: Clarity for a Bright Future – Trisept Solutions
Written By: John Ische, President and CEO, Trisept Solutions Travel agents who only communicate with customers about destinations and trip details, plan…
Top Ten Traits of the Top!
Simply Sales with Scott Written By: Scott Koepf, Senior Vice President of Sales, Avoya Travel We all know that the retail travel…
Home Office or Office Outside the Home; What is right for you?
Written By: Joanie Ogg CTC, MCC If you have the choice, should you work from a home office or an outside office…
Grow Your Business when you Specialize in Group Business
Written By: Craig Satterfield, The Cruise Scholar We all know or have read over and over again that the real way to…
Branding Your Agency: Lessons from ARC
In July, the Airlines Reporting Corporation (ARC) unveiled its new brand identity, which included a new company logo, tagline and market positioning. This rebrand…
The Sound of Music
Written By: Joanie Ogg CTC, MCC Do you like to listen to music while you work? I love to! Isn’t it amazing…
The Power of Presentation
Written By: Andy Ogg – Editor for Travel Professional NEWS What was the last product you purchased that you enjoyed opening? Was…
Let’s Play
Simply Sales with Scott Written By: Scott Koepf, Senior Vice President of Sales, Avoya Travel As the father of three girls I…
7 Steps to Successful Sales
Simply Sales with Scott Written By: Scott Koepf, Senior Vice President of Sales, Avoya Travel Be Prepared In my last article I listed…