Cruising Press Releases

Travel Partners to Cruise to the Head of the Class with an All-New NCLU

Norwegian Cruise Line reaffirms its commitment to Partners First with an all-new rendition of its award-winning travel partner education platform



MIAMI – October 23, 2017 Norwegian Cruise Line announced today that enrollment is officially open for Norwegian Cruise Line University (NCLU), the brand’s education program dedicated exclusively for travel partners featuring tailored courses designed to develop agent business and help them close more sales. In a testament to Norwegian’s dedication to Partner’s First, the new program was custom-designed to build on the line’s award-winning NCLU program with enhancements made to meet the needs and demands of the modern travel partner.  The new mobile and tablet-friendly program features four levels of achievement for enrolled partners to earn: Associate, Bachelor’s, Master’s and Ph.D.


“We’ve worked very hard to listen to our most trusted travel partners and develop a new NCLU platform that drives their success in a way that is engaging and meaningful to them,” said Camille Olivere, senior vice-president of sales for Norwegian Cruise Line. “Our course-work features captivating images and well-crafted copy that reads like a compelling travel magazine rather than a traditional online learning tool. After months of anticipation, we are thrilled to officially unveil this new program that will help partners grow their business and better understand how Norwegian Cruise Line can deliver their clients their dream vacation experience.”


” src=”cid:[email protected]″ alt=”NCLU-MyAccount-FINAL” align=”left” hspace=”12″ v:shapes=”Picture_x0020_9″ class=”Apple-web-attachment Apple-edge-to-edge-visual-media Singleton” style=”margin: 0px -9.5px;”>The new NCLU was designed to be user-friendly and easy to navigate, with content featuring comprehensive and concise learning tools including high-level quizzes that make for better retention of the key takeaways. Each course features downloadable quick reference guides with fast-fact selling points to help travel partners close bookings at point of sale. Agents can connect with Norwegian executives and the sales team as well as other “students” by joining the new private agent community, the NCLU Student Union, a private Facebook group that can be accessed via the “CONNECT” page on NCLU.


Travel partners can customize their NCLU experience to meet their needs with more than 20 electives available and opportunities to become a destination expert with NCLU Destination Electives covering the many incredible regions Norwegian sails to across the globe. With each degree achieved, travel partners can earn five CLIA Certification Credits, with up to 20 total credits available by completing the entire program.


Featuring a more advanced and simplified operating system, the new NCLU provides all registered and approved travel partners with the capability to book their own reduced rate sailings at a 15-30 percent discount based on degree level. The new program now provides partners with a broader range of opportunities for them to earn complimentary cruises once they have earned their Ph.D. status, with any seven-night or longer sailing qualifying towards the required five sailings needed. Travel partners can brag with an exclusive email signature tag identifying their level of expertise and frame their impressive degree certificate for all to see around their office.


For a limited time only, NCLU users can learn and earn for a chance to win a $500 or $250 Visa gift card through the Cruise into School Sweepstakes. Now through December 31, partners will receive one entry for every elective completed on the new NCLU and one bonus entry each for completing the Core Course and Orientation Elective. Norwegian Cruise Line puts Partners First, which means that active NCLU users will maintain their equivalent degree status from the previous NCLU program.


Travel partners can access NCLU by logging-on to Norwegian Central.  For more information or to book a cruise with Norwegian Cruise Line, contact a travel professional or call Norwegian at 888-NCL-CRUISE (625-2784), or visit



About Norwegian Cruise Line

Norwegian Cruise Line is the innovator in cruise travel with a 50-year history of breaking the boundaries of traditional cruising.  Most notably, Norwegian revolutionized the cruise industry by offering guests the freedom and flexibility to design their ideal cruise vacation on their schedule with no set dining times, a variety of entertainment options and no formal dress codes. Today, Norwegian invites guests to enjoy a relaxed, resort-style cruise vacation on some of the newest and most contemporary ships at sea with a wide variety of accommodations options, including The Haven by Norwegian®, a luxury enclave with suites, private pools and dining, concierge service and personal butlers. Norwegian Cruise Line sails around the globe, offering guests the freedom and flexibility to explore the world on their own time and experience up to 28 dining options, award-winning entertainment, superior guest service and more across all of the brand’s 15 ships.


Recently, the line was named “Europe’s Leading Cruise Line” for the tenth consecutive year, as well as “Caribbean’s Leading Cruise Line” for the fifth time and “North America’s Leading Cruise Line” for the second straight year by the World Travel Awards. Norwegian’s next new build, the highly anticipated Norwegian Bliss, will be delivered in April 2018 featuring many firsts-at-sea for the global market including the largest race track at sea, award-winning Broadway entertainment, two observation lounges for guests to enjoy stunning ocean and glacier views and more.  Norwegian will introduce an additional new “Breakaway Plus” Class cruise ship in 2019 and has four additional ships on order for delivery beginning in 2022, with an option to introduce two more ships in 2026 and 2027.


For further information on Norwegian Cruise Line; contact us in the U.S. and Canada at 888-NCL-CRUISE (625-2784); or follow us on the following social channels for the latest company news & exclusive content: Facebook, Instagram and Youtube: @NorwegianCruiseLine; Twitter, Periscope and Snapchat: @CruiseNorwegian; and WeChat: @gonclcn. High resolution, downloadable images are available at