Cruising Press Releases

Crystal River Cruises Becomes First River Cruise Line to Employ High-Tech Simulator for Captain Training

Partnership with Simwave to offer next-generation training to Crystal officers



LOS ANGELES, June 28, 2017Crystal River Cruises, the World’s Most Luxurious River Cruise Line™, will be the first in the river cruise industry whose captains will complete their training and assessments in a state-of-the-art simulator. The training will take place at the Simwave simulator center in the Netherlands as part of an agreement between Netherlands-based Simwave and Crystal parent company Genting Hong Kong, when the simulator is completed in November. Crystal River Cruises’ Captains will maximize real-world preparation and safety proficiency for those at the helm of the company’s groundbreaking luxury vessels.


Beyond the actual hardware and technology of the simulator, a Development Captain will oversee training programs for Crystal river captains. The Development Captain is entirely dedicated to creating and executing extensive training curriculum, ensuring that Crystal River Cruises’ captains are effectively the most experienced river captains in the world.


“Crystal is committed to setting new standards of excellence in every facet of the Crystal experiences around the world, with the expertise of our captains and officers being of chief importance to the safety and security of our guests,” says Crystal CEO and president, Edie Rodriguez. “Innovation and groundbreaking technology are integral to the beautiful new river yachts joining the Crystal River Cruises’ fleet, and we’re thrilled to extend that innovation to the training of our officers.”


The simulator’s 3D mathematical model is designed by Simwave’s mathematical modeling & research department, using actual specs from the Crystal vessels to accurately implement handling characteristics for real-world situation training. The bridge layout and design are also based on Crystal’s river ships, ensuring that captains are fully familiar with the components of the vessels before they come aboard. While Crystal’s first river ship, Crystal Mozart, is the only river ship in operation that employs two captains manning the navigation bridge at all times (she is the largest vessel on European rivers), the river simulator accommodates a second captain to train in emergency relief situations aboard the “Rhine Class” ships.


The bridge simulator includes nine vertically-mounted displays that are integrated with the globally unique mission engine room. The horizontal field of view is 240 degrees and the vertical field of view is 47 degrees, giving the optimal high density pixel count for safe sailing. “Due to the details in the visual scene like ropes, navigation objects, etc. it is of great importance that the sharpness and details in the visual system be high quality,” explains Joost van Ree, co-founder of Simwave. “This makes it possible to simulate scenarios in complex environments more realistically.”


The simulator’s tailor-made environments and controls are advanced training tools by the standards of the river cruising industry, with which Crystal’s captains are already extensively familiar. Each officer chosen to helm the luxurious vessels along the rivers of Europe boasts decades of experience, as well as lifelong knowledge of the region and its waterways.


In addition to its superior caliber of captain and officer training, Crystal River Cruises employs the most extensive portside security protocol in the river cruising industry, with restricted gangway access and security attendance 24 hours a day.


For travelers, the most prominent innovation featured aboard Crystal’s “Rhine Class” river yachts: the river cruising industry’s first all-balcony, all-suite designs boasting every category of accommodation perched above the waterline. All four river yachts will offer Crystal’s acclaimed butler service in every room category, plush king-sized beds that face toward the Panoramic Balcony-Windows™, walk-in closets and dual vanity in the bathrooms in most categories, ETRO robes and slippers, wall-mounted flat-screen HD TVs, and Nespresso machines. Additional enticing features include Crystal’s farm-to-table, Michelin-inspired cuisine in multiple, open-seating eateries: the elegant Waterside Restaurant, namesake Bistro cafés and the exclusive Vintage Room; and the Palm Court.


By sea, river, land and air, Crystal has redefined the way the world views luxury travel. Crystal Cruises is the World’s Most Awarded Luxury Cruise Line, having earned “World’s Best Cruise Ship” in Condé Nast Traveler’s Reader Choice Awards for 23 years; been voted “World’s Best Large Ship Cruise Line” by Travel + Leisure readers for 20 years; and the “Best Luxury Cruise Line” by travel professional organization Virtuoso for three consecutive years (2014, 2015 & 2016).  The newest and upcoming extensions of the celebrated Crystal brand include Crystal Yacht Expedition Cruises, Crystal Luxury Air, Crystal River Cruises – The World’s Most Luxurious River Cruise Line – Crystal AirCruises and Crystal Exclusive Class with Crystal Residences. Crystal is proud to be a platinum partner of the professionals of ASTA.


For more information and Crystal reservations, contact a travel agent, call 888.799.2437, or visit Join the hundreds of thousands who follow the Crystal Cruises’ Facebook page and @crystalcruises on Twitter and Instagram, and engage in the conversation with #crystalcruises.