Hotel and Resort Press Releases

The Fives Hotels & Residences Appoints Renaud Pfeifer as New Vice President of Hotel Operation

The Fives Hotels & Residences Appoints Pfeifer as VP of Hotel Operations

Bringing more than 20 years of experience in the hotel industry, Pfeifer will lead the luxury All Senses Inclusive resort in Riviera Maya


Quintana Roo, (Sept. 23, 2019) – The Fives Hotels & Residences announced the appointment of Renaud Pfeifer to the role of vice president of hotel operations. Renaud will consolidate hotel operations in Mexico, improve the quality of service, cultivate talent across the organization and be instrumental in the development of the All Senses Inclusive concept.


“Renaud is a seasoned hotelier with a strong background in hotel operations,” Said Alejandro Zarfino, chief executive officer of The Fives Hotels & Residences. “I am confident his hospitality industry experience and knowledge will make him successful in this new role.”


Renaud is a graduate of the University of Guelph in Canada with a Hospitality Management Certificate from Cornell University. With over 20 years of hotel experience, Renaud’s career began in Le Meridien, followed by other international hotel brands such as Karisma Hotels & Resorts, Melia Hotels & Resorts, and Minor Hotels in North America and Latin America.


Commenting on his new role, Renaud said, “It´s an honor to continue working with The Fives and play an integral part of the beginning of the All Senses Inclusive concept. Along with the talented team, we are committed to creating unique and unforgettable multi-sensory experiences for our guests.”


The hotel is proud to recruit top talent and continue expanding their portfolio establishing The Fives Hotels & Residences as a leading brand in Mexico.



About The Fives Hotels & Residences


The Fives Hotels & Residences is a collection of luxury hotels focused on the sensory experience of guests. Visitors will experience the beauty of Mexico’s Riviera Maya and find refuge at the upscale boutique hotels with modern Mexican design and chic coastal style. The three resorts in Playa del Carmen and Puerto Morelos deliver authentic local experiences that awaken the five senses. Visitors can savor gourmet international cuisine led by award-winning chefs, unwind in suites featuring private terraces with plunge pools, lounge by the pool or relax at private beach clubs on the Caribbean Sea. The Fives Downtown is steps away from lively restaurants, bars, and boutiques of 5th Avenue in Playa del Carmen. The Fives Beach sits on the warm shores of the Caribbean Sea and The Fives Oceanfront – Puerto Morelos offers a laid-back atmosphere for lounging on the white sandy beach. Under its unique All Senses Inclusive concept, the brand’s portfolio of one, two or three-bedroom residence resorts go beyond traditional lifestyle brands. This year The Fives Hotel and Residences celebrate 10 years of operation in Rivera Maya, Mexico. For more information, visit  and follow The Fives on Instagram, Facebook andTwitter.