Destination Hotel and Resort

Starwood Hotels & Resorts in Hawaii – Selling Hawaii

Written By: Dale Carstensen, Director of Leisure Sales, Starwood Hotels and Resorts



Located on or just steps away from the most beautiful beaches in the world, Starwood Hotels & Resort’s 11 Hawaii properties represent four world-renowned brands – Sheraton, Westin, The Luxury Collection and St. Regis – on four Hawaiian Islands, providing distinctive choices for unforgettable Island experiences.


Starwood’s award-winning staff can help your customers explore the magic, the beauty and the timeless allure of O’ahu, Maui, Kaua’i and Hawai’i’s Big Island. Together with you, our travel professional partners, we can build an amazing vacation beyond their dreams.



Sheraton Waikiki

Nearest Airport: Honolulu Int’l Airport (HNL) | 8.8 miles


With spirited transformations, Sheraton Waikiki has redefined the Hawaiian vacation.  Located on legendary Waikīkī Beach, this towering resort takes luxury and hospitality to a whole new level.  From a unique arrival experience, newly renovated guest rooms and an exciting Infinity Pool to invigorating spa treatments and endless dining venues, we welcome your customers to experience The New Breath of Aloha.


On the best stretch of legendary Waikīkī beach sits the towering Sheraton Waikiki – a true medium of endless energy and electric excitement.  The resort is known for its breathtaking ocean-front views offered from 80% of our 1,636 newly transformed guest rooms and suites, a first-of-its-kind “Superpool” and award winning dining venues.


Guest Services & Facilities

  • 1,636 rooms, including 128 one-and two-bedrooms suites
  • All rooms have air conditioning, Sheraton Sweet Sleeper® Beds, flat screen cable TV with in-room movies, TV Internet, dataports on telephone, high speed Internet access, and complimentary in-room coffee/tea
  • Infinity pool and resort pool with water slide, fountains and whirlpool
  • Three restaurants, including Kai Market, Yoshiya and Waikiki’s #1 nightlife destination, RumFire
  • Oceanside  bar and light bites, The Edge at Waikiki
  • Poppins Keiki Hawaii Kid’s Club
  • Sheraton Leahi Club Lounge
  • Sheraton Fitness Center
  • Spa Khakara, full service spa



The Royal Hawaiian, a Luxury Collection Resort

Nearest Airport: Honolulu Int’l Airport (HNL) | 8.8 miles


The Royal Hawaiian opened in 1927. With its rich history, strong ambassador loyalty, and connection to Hawaiian culture, this historic Honolulu hotel is spectacularly located on the famed Waikīkī Beach.


The Royal Hawaiian, also known as the “Pink Palace of the Pacific,” redefines luxury with the reimagined Mailani Tower, reclaiming its legendary status as an icon of international luxury.  With a host of unprecedented amenities, unrivaled accommodations, and exclusive services, the resort caters to the most discerning modern travelers while maintaining the spirit of its romantic past.


Guest Services & Facilities

529 rooms, including 34 suites, 18 are oceanfront

  • All rooms have air conditioning, flat screen cable TV with in-room movies, Sony PlayStation, refrigerator, complimentary in-room coffee/tea, in-room safe, robes, TV Internet, data ports on telephone, and high speed Internet access
  • Lei greeting and fresh juices upon arrival
  • Freshwater swimming pool and private beach area
  • Private cabanas poolside
  • Abhasa Spa featuring full spa and salon services
  • Lūʻau overlooking Waikiki Beach, ‘Aha ‘Aina – A Royal  Hawaiian Lūʻau


The Moana Surfrider, A Westin Resort & Spa

Nearest Airport: Honolulu Int’l Airport (HNL) | 8.7 miles


With its beaming white façade, ‘The First Lady of Waikiki’ opened its doors in 1901.  Moana Surfrider, A Westin Resort & Spa maintains its refined presence – Yet, as a Westin it provides a sense of renewal.  Offering a place where your clients can be at their best.


Since its renovation, guests have re-entered this historic structure and have been welcomed by a revitalized lobby featuring hardwood floors, new furniture and lighting fixtures. All of the Moana’s guestrooms feature Westin’s signature Heavenly Bed® as well as flat-screen televisions.


Waikīkī first and only beachfront spa, the Moana Lani Spa, opened in the Moana in October 2008. The new state-of-the-art spa features 14 treatment rooms, including two couple’s massage rooms and a 1,400 square foot Westin WORKOUT fitness facility. Moana Lani Spa features an enticing menu of treatments and services designed to pamper and invigorate the weariest of travelers.


The spacious Banyan Courtyard, with outdoor tables, chairs, and umbrellas, invites guests to relax under the shade of the hotel’s historic banyan tree. In the evening, guests can gather and unwind during Westin’s new slant on happy hour – “Unwind: A Westin Evening Ritual.”


Guest Services & Facilities

  • 794 rooms, including 44 suites, 40 with ocean front lanai, all with Westin’s Heavenly Beds™ and Heavenly Baths™
  • All rooms have high speed Internet access, air conditioning, cable TV with in-room movies and video check-out,  in-room safe, complimentary in-room coffee/tea, hair dryer, iron/board, robes and refrigerator
  • Freshwater swimming pool
  • Afternoon tea on the veranda
  • Westin WORKOUT™ fitness facility
  • Moana Lani Spa, a heavenly spa by Westin


Sheraton Princess Kaiulani

Nearest Airport: Honolulu Int’l Airport (HNL) | 8.8 miles


Built on land that was once the estate of Hawai’i’s last and most beloved princess, the Sheraton Princess Kaiulani is a garden oasis in the heart of Waikīkī.  Our heritage of aloha extends through our gracious service and creates an atmosphere that rivals the most inviting Hawaiian home.  Cultural events and seasonal gatherings on property offer a sense of place, while endless ocean activities welcome your customers to experience the world’s most legendary beach.


With 1,000 rooms, including 10 junior suites, Sheraton Princess Kaiulani Hotel reveals Hawaii at its most charming, capturing views of the jewel-bright Pacific and Diamond Head, the Koʻolau Mountains, and Honolulu’s fabled city lights.


Guest Services & Facilities

  • 1,000 rooms and 10 suites, many with ocean views
  • Saltwater swimming pool
  • Rooms have air conditioning, refrigerator, cable TV with in-room movies, in-room safe, complimentary in-room coffee/tea, hair dryer and iron/board
  • Spa services nearby at Moana Lani Spa, Abaha Spa and Spa Khakara
  • Link@Sheraton
  • Ola ‘Kino Fitness Center
  • Waikīkī’s hottest Polynesian Performance – Te Moana Nui, Tales of the Pacific


Sheraton Maui Resort & Spa

Nearest Airports: Kahului Airport (OGG) | 27.4 miles

Kapalua Airport (JHM) | 4.4 miles


At the foot of the legendary Black Rock, Sheraton Maui Resort & Spa overlooks the pristine Ka’anapali Beach and the blue Pacific.  Surrounded by 23 acres of lush gardens and lava rocks waterways, it welcomes travelers, honeymooners and families to an enchanting world of comforts and luxuries.  Creating experiences that are truly unique and memorable.


Almost all of our 508 rooms and suites directly face the Pacific, with a private lanai for contemplating the view. Inside, the craftsmanship of old Hawai’i reveals itself in lamps of bamboo design, patterns recalling block prints on kapa, and rattan chairs drawing on the peacock shapes of ancient thrones.


Our unique ‘Ohana (Family) Suites encompass two spacious and adaptable rooms. And at the pinnacle of Pu’u Keka’a, an atmosphere of exclusivity reigns. On the highest level rises the Ali’i Suite, surrounding guests with prized artwork, from authentic koa bowls and drums to original Matson menu covers from the 1930s whose images have defined Hawai’i for generations.


Guest Services & Facilities

  • 508 rooms and suites, 83% with ocean views, including one Presidential Suite, 13 Luxury Suites, 20 ‘Ohana (Family) Suites and 10 Junior Suites
  • All guest rooms have furnished balconies, Sheraton Sweet Sleeper Beds, air conditioning , flat screen color cable TV with in-room movies, interactive games and video check-out, high speed Internet access, in-room safe, coffee maker, and refrigerator
  • 142-yard oceanfront swimming lagoon with lava-rock waterways, heated outdoor spa, children’s pool and private poolside gazebos
  • Legendary torch lighting and cliff driving ceremony nightly at sunset with complimentary entertainment
  • Two 18-hole championship golf courses within walking distance, three night-lit tennis courts, fitness center and premier snorkeling at Black Rock
  • Sheraton’s Adventure Club with daily cultural activities and water sports
  • The Spa at Black Rock: a full service spa specializing in massages, skin treatments, manicures, pedicures and more.
  • The story of the Valley Isle through song and dance at the Maui Nui Lūʻau


The Westin Maui Resort & Spa

Kapalua (West Maui) Airport (JHM) 4 miles

Kahului Airport (OGG) | 26.5 miles


Help your clients rediscover themselves at The Westin Maui Resort & Spa, Where Heaven and Aloha Meet™.  Situated along a spectacular stretch of the famed Ka’anapali Beach, this resort offers a haven of rejuvenation.  With intuitive service, welcoming amenities inspired dining choices and an endless list of activities that are all designed to elevate and revitalize the senses.


Located beachfront with spectacular views of Lana’i and Moloka’i, The Westin Maui Resort & Spa is just minutes from Maui’s many attractions, yet remains a world unto itself, where exclusive services, first-rate restaurants, cultured entertainment, and thrilling diversions satisfy every interest.


Guest Services & Facilities

  • 759 rooms, including 28 suites, all with Westin Heavenly® Beds, Heavenly Bath® and generous in-room amenities
  • An 87,000 square-foot aquatic playground featuring five pools with an adults-only pool, two waterslides, a swim-through grotto with twin waterfalls and a hidden whirlpool
  • Pet-friendly program
  • Heavenly Cribs®, and Heavenly Showers®
  • Ka’anapali Historic Trails (self-guided)
  • Resort Botanical and Wildlife Tour (self-guided)
  • Wailele Polynesian Lu‘au
  • Award-winning Heavenly Spa by Westin™ with 16 treatment rooms, full service salon, Mind & Body Studio and extensive WestinWORKOUT® Fitness Studio
  • Two championship golf courses within walking distance
  • Westin Kids Club® with day and evening camps


The Westin Ka’anapali Ocean Resort Villas

Set amidst the sundrenched North Ka’anapali Beach, The Westin Ka’anapali Ocean Resort Villas offers a unique blend of resort and condo living with plush comfort and conveniences of an island home.  Your clients can enjoy a luxurious retreat in a stylishly designed studio or villa, extraordinary comforts and amenities of a full service resort, along with Westin’s standard of quality and service.

Kapalua Airport (JHM) | 2.4 miles


Guest Services & Facilities

  • Custom studio, one-bedroom, and two-bedroom villas featuring a living room with queen-size sleeper sofa and separate dining area, full equipped kitchen, washer and dryer and more
  • Magnificent recreation lagoon and swimming pools
  • WestinWORKOUT™, state-of-the-art fitness center with sauna and steam-room (two)
  • Westin’s signature Heavenly Beds™; and all new Heavenly Crib™ for the younger guests
  • Two lighted tennis courts
  • Outdoor gas grilling area
  • Westin Kids Club®
  • Spa Helani: 13 treatment rooms including three couples massage suites, hydrotherapy and steam rooms, and manicure/pedicure salon


Sheraton Kauai Resort

Nearest Airport: Lihue Airport (LIH) | 13.9 miles


Nestled into 20 oceanfront acres, Sheraton Kauai Resort reigns as Poipu Beach’s newest playground, transforming the guest experience into an unforgettable visit. 391 rooms and suites reveal expansive vistas of the Pacific Ocean and tropical gardens of Hawaiian flora.


Perfectly situated to greet the morning sunrise, every guest room in our Beach and Ocean Wings faces the sea. And for those who prefer quiet beauty, our Garden Wing accommodations overlook acres of vibrant tropical blooms and sparkling waterfalls. Connecting rooms are available for families.


Guest Services & Facilities

  • 391 air-conditioned rooms, including 11 suites, many with connecting capabilities; Ocean Wing rooms share entry hall, ideal for families and friends traveling together
  • All rooms feature private lanai, Sheraton Sweet Sleeper Beds, color cable LCD flat screen TV with in-room movies, magnifying make-up mirror and bath amenities
  • Ocean Pool and serene garden pool
  • The Link@Sheraton experienced with Microsoft
  • Intro to SCUBA
  • Hula Lessons
  • Lei Making
  • Yoga Classes
  • Lawn Games
  • Kids Eat Free*
  • Connect with Kauaʻi’s rich history with Auliʻi Lūʻau


The St. Regis Princeville Resort

Nearest Airport: Lihue Airport (KOA) | 29.1 miles


The St. Regis Princeville Resort located on the exclusive North Shore of Kaua’i is the focal point of Princeville at Hanalei. A luxurious haven, overlooking Hanalei Bay it is the perfect home from which to explore the quaint communities of Kilauea and Hanalei, ride horseback along the majestic Na Molokama mountain range or kayak the idyllic Hanalei River. Resort guests enjoy a wide range of ocean sports and eco-adventures from surf lessons, snorkeling to hiking the dramatic Napali.


Princeville Ranch Adventures offers exclusive ziplining, kayaking and hiking tours on 2,500 acres of private lands on the North Shore of Kaua’i. These guided tours take you away from crowds to pristine areas that are otherwise inaccessible to the public.


Limahuli Garden and Preserve is set in a verdant tropical valley approximately 20 minutes from the resort. The Garden’s exquisite backdrop is the majestic Makana Mountain and Pacific Ocean. Behind the Garden is the Limahuli Preserve where conservationists and restoration biologists are working to preserve species native to this habitat.


Guest Services & Facilities

  • 252 luxurious rooms, including 41 Prince Junior Suites, seven St.Regis Ocean View Suites, one Signature Bali Hai Suite, one Presidential Suite and one Royal Suite
  • Over 90% of rooms with ocean views
  • Hallmark St. Regis Butler Service with premium suites
  • A redesigned pool and beach service with cabanas and ocean side massage treatments
  • Young Guest program
  • 45 holes of Robert Trent Jones II designed championship golf, newly renovated Makai Course and the award winning Prince Course
  • A wide range of exciting activities available on the North Shore of Kaua’i.  Kayak, Equestrian, Hiking, Zip Line, Helicopter Tours and Shopping
  • Halele’a Spa


The Westin Princeville Ocean Resort Villas

Nearest Airport: Lihue Airport (LIH) | 27.7 miles


Located along a lush bluff 200 feet above the sparkling blue Pacific Ocean, The Westin Princeville Ocean Resort Villas blends into its serene surroundings on Kaua‘i’s North Shore. The resort features spacious accommodations with all the revitalizing comforts of home, four revitalizing pools, restaurants and general store spread across 18.5 oceanfront acres.


This refreshing resort lies along a lush cliff on the north shore of Kaua’i and blends into the inspiring beauty surrounding it. Resting two hundred feet above the Pacific Ocean, The Westin Princeville boasts plunge pools that provide quiet relaxation while looking out to the sea.


All villas at this Kaua’i hotel have intuitively designed floor plans, the conveniences of home and the revitalizing comfort characteristic of Westin. The private lanais and countless impressive amenities enhance your distinctive Hawaiian retreat.



Guest Services & Facilities

  • 173 Deluxe Island View Studio Villas and 173 Deluxe Island View One Bedroom Villas.  Two bedroom Villas are available on  request
  • Villas features Westin’s Heavenly Beds™ and Heavenly Baths™, a sofa bed and a whirlpool tub
  • Kitchen includes a full-size refrigerator with ice-maker, dishwasher, microwave/convection oven, coffee maker, toaster, blender, and dinnerware
  • Washer & Dryer
  • The resort is flanked by 45 holes of Robert Trent Jones II designed championship golf, newly renovated Makai Course and the award winning Prince Course
  • No resort fee
  • WestinWORKOUT™
  • Westin Kid’s Club® (available all year round for a fee)


Sheraton Kona Resort & Spa at Keauhou Bay

Nearest Airport: Kona International Airport (KOA) | 15.4 miles


Sheraton Kona Resort & Spa at Keauhou Bay on Hawaii, the Big Island, is a blend of adventure, culture, heritage and authentic Hawaiian aloha hospitality. Situated on the iconic lava rocks of the Kona coast, overlooking historically significant Keauhou Bay, guests relax, experience and create memories with family and friends.


Our newly revitalized and completely unique oceanfront resort flourishes with naturally landscaped lands that were once the birthplace and playgrounds of kings which offer our guests a profound sense of place and storytelling that can be shared and appreciated across many generations.


Sheraton Kona Resort & Spa at Keauhou Bay is Hawaiian hospitality experienced through adventure, culture and rich heritage. We take pride in being the stewards of our lands and invite our guests to connect with the past by participating in local traditions with our cultural programs.



Guest Services & Facilities

  • Guestrooms and Suites – new paint, carpeting, flat-screen TVs and Sig Zane’s visual art
  • Addition of 10 new guest suites (for a total of 24)
  • Daily Sheraton Social Hour wine tastings
  • Fitness Center now boasts Sheraton’s Core Performance® brand standard equipment
  • Haleo Lūʻau, the Voice of Life



Aloha Amenity Program

Surprise and delight your clients with a special complimentary welcome amenity! A unique gift from each of our Starwood Hotels & Resorts in Hawaii offer your clients the perfect beginning towards a truly unforgettable Hawaiian vacation!


Sheraton Waikiki – Catamaran sail for two

The Royal Hawaiian, A Luxury Collection Resort – The Royal Hawaiian historical book

Moana Surfrider, A Westin Resort & Spa – First Lady of Waikiki historical book

Sheraton Princess Kaiulani – Chocolate covered macadamia nuts

Sheraton Maui Resort & Spa – Sheraton Maui Resort & Spa beach mat

The Westin Maui Resort & Spa – Special Heavenly Spa amenities

The Westin Ka’anapali Ocean Resort Villas – Logo tumbler & complimentary non-alcoholic drink

Sheraton Kauai Resort – Sheraton Kauai logo bag & water bottle

The St. Regis Princeville Resort – The St. Regis Princeville signature amenity

The Westin Princeville Ocean Resort Villas – Resort logo laptop bag

Sheraton Kona Resort & Spa at Keauhou Bay – Mama’s Kona Coffee gift


Mahalo Rewards

Starwood Hotels & Resorts in Hawai’i appreciate our Travel Professionals! We would like to say a warm Aloha and Mahalo for your support by introducing this special Mahalo Rewards program, where you can earn a $50 VISA Gift Card every time you book! Here’s how to start rewarding yourself.

Simply book a Four (4) or more night stay that Travels Now through December 20, 2016 at participating Starwood Hotels & Resorts in Hawai’i, fill out the Aloha Amenity form – and include Promotion Code MAHALO – and you’ll receive a $50 VISA Gift Card as our way of saying Mahalo!

Here are the Mahalo Rewards Program details:

Booking Window: Now – December 17, 2016

Travel Window: Now – December 20, 2016

Participating Starwood Hotels & Resorts in Hawai’i: The Royal Hawaiian, a Luxury Collection Resort, Moana Surfrider, A Westin Resort & Spa, Sheraton Maui Resort & Spa, The Westin Maui Resort & Spa, The Westin Ka’anapali Ocean Resort Villas, The St. Regis Princeville Resort, The Westin Princeville Ocean Resort Villas, Sheraton Kona Resort & Spa at Keauhou Bay

Minimum stay requirement: Four (4) nights

Promotion Code: MAHALO – For your convenience, the Promotion Code will automatically appear if your booking qualifies for the Reward


Terms & Conditions:

Allow 6-8 weeks for processing after guest departure

Mahalo Rewards are not applicable to Travel Professional rates.

Bookings that depart after Travel Window end date are eligible to receive Reward if Four (4) nights of stay are prior to Travel Window end date. i.e. a booking that arrives 12/17 for 8 nights is eligible for the Mahalo Reward.

Not applicable on Group bookings (10 or more Rooms)

VISA Gift Card is valid for redemption in North America only

Booking Window date will be date that Aloha Amenity request is submitted.

One (1) VISA Gift card per room, per eligible stay

VISA Gift card not redeemable for Cash at any Starwood Hotels & Resorts Worldwide

Program and Term & Condition details are subject to change.