Association and Events Press Releases

Special Needs Group Abolishes NCF’s as part of 12th Anniversary Milestone

Travel Agent News for Special Needs Group

Fort Lauderdale, FL – February 11, 2019 – SNG announced additional policy and program changes benefitting Professional Travel Advisors. The latest “reveal” in a month-long celebration /recognition initiative include the termination of all previously non-commissionable transaction components; specifically one-way and hotel delivery fees.


“Our pricing has always included equipment loss/damage coverage as part of an inclusive pricing strategy and will remain fully commissionable,” stated Andrew J. Garnett, President and CEO. “Our latest commission move is an acknowledgement of the true value and expertise Professional Travel Advisors contribute to SNG and the travelling public. We have made the necessary systems modifications so that the total transactional price if fully commissionable, with absolutely no commission caps,” Garnett added.


Additionally, SNG announced expanded White Glove Service (WGS) to serve guests sailing on The Celebrity Edge, RCCL’s Harmony of the Seas and the Port of New Orleans.


This announcement comes on the heels of the recently announced February 20% commission booking promotion on all WGS booking made during the month, regardless of sail date.


“The Professional Travel Advisor Community has helped to propel our consistent growth and these, along with other initiatives underscore SNG’s commitment to the Distribution System,” Garnett concluded.



About Special Needs Group® / Special Needs at Sea®

Special Needs Group® / Special Needs at Sea® is the leading global provider of wheelchair rentals, scooter rentals, oxygen rentals and other special needs equipment rentals. It also offers a broad range of special needs equipment for purchase. SNG is the Official Mobility and Special Needs Provider of ASTA and ASTA SBN.


Recommended by the world’s major cruise lines for superior service and value, Special Needs Group also services guests visiting hotels, resorts, theme parks and convention centers. Special Needs Group is the travel industry’s only total special needs travel solution. While SNG may rent to passengers on all cruise lines, SNG is not an affiliate, agent, authorized representative, contractor, or partner of any of the following brands: Carnival Cruise Line, Norwegian Cruise Line, Regent Seven Seas Cruises and Oceania Cruises.


Special Needs Group provides service in 215 ports and cities located in 68 countries. It is located at 302 NW 1st Street, Dania Beach, FL 33004. For more information, visit or call 1-800-513-4515.