Destination Hotel and Resort

Outrigger Hotels and Resorts – Selling Hawaii

Written By: Heather Doeringer, Senior Manager, Global Marketing, Outrigger Hotels



Outrigger is one of the largest and fastest growing privately held hospitality companies operating in the Asia Pacific, Oceania and Indian Ocean regions. Its multi-branded portfolio of resorts, hotels and condominium vacation rentals includes Outrigger Resorts, OHANA Hotels by Outrigger®, Hawaii Vacation Condos by Outrigger®, plus several independent hotels. Outrigger currently manages 38 properties with approximately 8,000 rooms in Hawaii (Oahu, Maui, Kauai, Hawaii Island); Guam; Fiji; Thailand; Mauritius; Maldives.


Outrigger Expert Agent 

A variety of benefits await those who become a certified Outrigger Expert Agent. The newly designed website offers an engaging online educational experience to provide agents with the tools and training they need to arrange memorable vacations at Outrigger properties for their clients.


“We’re excited to launch a brand new website to support our Outrigger Expert Agent program and look forward to introducing some new updates later this year.”Heather Doeringer, Senior Manager of Global Marketing


Here are the benefits you’ll enjoy as an Outrigger Expert Agent:

  • Book through a wholesaler, GDS, phone or website
  • Earn Reward Points on bookings and redeem for cash or gift certificates
  • 100 Reward Points awarded immediately upon certification
  • Extra Reward Points for completing additional education courses
  • Monthly promotions to help you earn Reward Points quicker and easier
  • Complimentary client Welcome Amenity*
  • Exclusive cash Booking Bonus offers
  • FAM trip opportunities
  • Help Desk for your convenience
  • Outrigger Expert Agent exclusive rate

* With qualified bookings of three or more nights


Outrigger Resorts

Outrigger Resorts is the premier brand among Outrigger’s wide variety of hospitality choices. These upscale, full-service resorts are found in some of the world’s most iconic beachfront locations. Along with outstanding accommodations, service and amenities, each resort is infused with a sense of place that celebrates the local culture and ambience.


Signature Experiences 

Through Outrigger’s innovative Signature Experiences concept, an array of cultural programs and amenities awaits guests at every Outrigger Resorts property. These provide opportunities for guests to engage and immerse themselves in the local culture and traditions of each destination.


Local Arrival Greeting. Guests arriving at an Outrigger Resorts property receive a heartfelt greeting, cold towel and a refreshing locally inspired beverage. Whether it’s a single fragrant flower, shell lei or cultural dance or song performance, a special arrival gift is presented to make each guest feel like family.


Welcome In-Room Amenity. Upon arrival in their rooms, guests are presented with a welcome gift, such as a reusable tote filled with beach accessories, to enjoy throughout their stay.


Local Farewell Amenity. As an expression of gratitude, guests are presented with a locally inspired gift unique to each property. The gesture is designed to wish them a safe and happy journey home.


Cultural Activities. Every Outrigger Resorts property offers a variety of complimentary cultural activities or exclusive off-site excursions for our guests to interact with the local community. Some of these include: cultural displays, locally-inspired vow renewal ceremony, local sunset Ceremony, local cultural Celebrations and managers reception.


Resorts in Hawaii 

There are two Outrigger Resorts in Hawaii, both in prime locations right on Waikiki Beach with stellar views of Diamond Head. Both of these legendary properties are just steps from great shopping, nightlife, dining and visitor attractions.


Outrigger Waikiki Beach Resort

With its high-energy location on Kalakaua Avenue, the Outrigger Waikiki Beach Resort is in the pulsating heart of everything visitors expect from Waikiki. Guests can step right onto Waikiki’s best beachfront, enjoying superb water sports and people watching. Also just outside the door are places such as the Waikiki Beach Walk, with its unique shops, restaurants and entertainment plaza.


Dining and Activities

No place captures the essence and laid-back ambience of Waikiki Beach more than the resort’s famous Duke’s Waikiki restaurant and bar. Located on the site of the original Outrigger Canoe Club, the restaurant honors Duke Kahanamoku, the great ocean sportsman and father of modern surfing. Duke’s is the perfect spot to sip a local brew as the sun sets over Diamond Head. With live music offered nightly, some of Hawaii’s best contemporary musicians are sure to be found on its beachfront stage.


Oceanfront dining with views of Waikiki Beach and Diamond Head are also part of the experience at the Hula Grill Waikiki, which serves breakfast and dinner daily and offers live music, and Chuck’s Steak House, known for its prime USDA steaks and fresh island seafood.


Further boosting the Outrigger Waikiki as a music showcase is the new Blue Note Hawaii, an offshoot of the iconic New York-based jazz club. Located inside the resort, the club is Hawaii’s premier venue for world-renowned artists, from jazz and blues greats to Hawaiian favorites. The 9.000-square-foot showroom seats up to 300 guests and offers two performances per night, seven days a week. Along with scheduled shows, Blue Note Hawaii is also an exciting venue option for private events.


The resort celebrates local culture with a full range of activities, including the chance to practice traditional crafts and “talk story” with local artisans about what makes Hawaii a special place. Guests also enjoy a sundeck with a swimming pool and whirlpool, complimentary Saturday morning yoga sessions and easy access to an array of water sports and beach services, including surfing lessons.


Infinity Massage

A soothing touch is combined with ocean views at Infinity Massage located in a two-level penthouse at Outrigger Waikiki Beach Resort. The spa provides a wide menu of massage styles, including traditional Hawaiian Lomi Lomi, Swedish, Shiatsu, Deep Tissue, and Reflexology. Choices also include Thai Herbal, a yoga massage with deep stretches and energy aligning acupressure. Guests can also relax with massage treatments in the privacy of their rooms or partake in a customized wellness program designed by the spa therapists.


Outrigger Reef Waikiki Beach Resort

An oasis on the quieter side of Waikiki, the Outrigger Reef Waikiki Beach Resort provides the perfect beachside setting for a leisurely getaway, wedding or Hawaiian Vow Renewal.


Dining and Activities

Located poolside, Kana Ka Pila Grille is where guests and locals alike gather to enjoy casual Hawaiian cuisine and hear live music performed by leading slack-key and contemporary Hawaiian music artists. Performers such as Cyril Pahinui, a legendary master of the slack-key guitar, and up-and-coming hit makers appear nightly.


With Waikiki Beach as a backdrop, guests can grill their own hand-carved steaks and fresh fish at the Shore Bird Restaurant and Beach Bar. The gathering spot offers everything from a breakfast buffet to late-night dining and karaoke. For beachfront dining in an atmosphere of casual elegance, The Ocean House Restaurant is known for Pacific Rim cuisine featuring fresh island seafood.


The resort celebrates local culture with a full range of activities, including the chance to practice traditional crafts and “talk story” with local artisans about what makes Hawaii a special place. Guests also enjoy a sundeck with a swimming pool and whirlpool and easy access to an array of water sports and beach services, including surfing lessons.


Voyager 47 Club Lounge

The Outrigger Reef Waikiki Beach Resort is the first Outrigger property to offer the Voyager 47 Club Lounge. Exclusive to guests staying in oceanfront rooms and oceanfront and ocean view suite categories, the premier club lounge provides premium refreshments and elevated amenities that include a private concierge and recommended activity itineraries for exploring unique places and all that Hawaii has to offer.


A spacious sanctuary with a TV lounge and large outdoor deck overlooking Waikiki Beach, the club lets guests start the day off right with premium coffee beverages, island-inspired breakfast bites, a recommended activity of the day and a local snack to take along. In the early evening, there are light pupus (appetizers), cocktails and craft beers from Kona Brewing Company. In addition, guests enjoy weekly featured artisan tastings and signature cocktails from local liquor purveyors.


La‘aKea Spa

The Outrigger Reef’s La‘aKea Spa honors traditional Hawaiian healing practices with an extensive array of massage and body treatments enhanced by local land and marine plant extracts, flower essences, essential oils and minerals. A wide array of massages include Hawaiian Lomi Lomi, which soothes the body with graceful, rhythmic motions, and the Charka Balancing Massage, a therapy that promotes harmony between the mind, body and spirit. In addition, the spa offers a full menu of salon services, facials, foot and hand treatments and classes devoted to yoga and fitness.


Hawaii Vacation Condos by Outrigger®

For clients who prefer the residential amenities, value and spaciousness of condominium accommodations, Outrigger offers superb choices in 15 prime locations on the four major Hawaiian islands of Oahu, Hawaii Island, Maui and Kauai. Ideal for extended stays with family and friends, Hawaii Vacation Condos by Outrigger® properties encompass everything from studios to multi-bedroom townhomes with full living areas and gourmet kitchens. Geared for a broad spectrum of travelers, they also offer a price range to suit various budgets and preferences.


Guest Services and Amenities

While no two Outrigger condo properties are exactly alike, each provides guest services and amenities designed to ensure a worry-free stay. Here is what your clients can expect to find:

  • Desirable destinations and resort surroundings
  • Convenient access to restaurants, golf, shops and beaches
  • Reception desk check-in
  • Kitchen or kitchenette in all units
  • On-site maintenance service
  • Helpful staff familiar with local events and attractions



The excitement of Honolulu and Waikiki are right outside the doors of the two Hawaii Vacation Condos by Outrigger® properties on Oahu. The Waikiki Shore by Outrigger®, the only vacation condo property right on Waikiki Beach, offers spacious apartment-style accommodations with stunning views of Diamond Head and access to the pool and other amenities at the adjacent Outrigger Reef Waikiki Beach Resort. The Regency on Beachwalk Waikiki by Outrigger® offers chic suites with spacious lanais just around the corner from Waikiki Beach Walk® and just steps from the beach.



Six locations on Maui include the island’s most exclusive beach resort communities as well as the charming town of Lahaina. Right within the stunning Kapalua Resort on Maui’s northwest coast, the oceanfront Kapalua Villas Maui offers deluxe accommodations with easy access to world-class golf, spa, dining, tennis, hiking trails and five beaches. Nearby, the oceanfront Napili Shores Maui by Outrigger® offers easy access to the Kapalua Resort as well as to Napili Bay, one of Maui’s best snorkeling beaches and a great spot for whale watching


Set on North Kaanapali Beach Resort Golf Course, the Maui EldoradoSM Kaanapali by Outrigger® offers low-rise condos just steps from the beach with access to the property’s private beach cabana.


A short stroll from the art galleries, cafes and nightlife of historic Lahaina Town, Aina Nalu® Lahaina by Outrigger® offers spacious accommodations and landscaped pool areas in a quiet neighborhood setting. Just a few miles from Lahaina and Kaanapali, Royal Kahana Maui by Outrigger® features a prime beachfront location with stellar views of Molokai and Lanai, perfect for whale watching.


On a hillside setting in the midst of the prestigious Wailea Resort, Palms at Wailea Maui by Outrigger® offers spacious, Mediterranean-style condos with sunken living rooms, gourmet kitchens and easy access to world-class golf, tennis, shopping, dining and beach activities.



Three locations on the Garden Isle embody the rejuvenating seclusion and lush beauty of Kauai. Set in sunny Poipu, the beachfront Kiahuna Plantation Resort Kauai by Outrigger® offers low-rise condos with complimentary access to Poipu Beach Athletic Club featuring a swimming pool with waterslides, tennis, dining and fitness center.


On the eastern shore near the town of Lihue and the Coconut Marketplace, tall coconut palms shade the spacious condos of Lae Nani Resort Kauai by Outrigger®, which features an oceanside pool and manicured lawns leading down to a sheltered swimming cove and wading pool, ideal for families. Nearby, the oceanfront Waipouli Beach Resort & Spa Kauai by Outrigger® offers upscale condos with gourmet kitchens as well as a full-service salon and spa, beachfront dining, and a meandering lazy river pool with waterslides.


Hawaii Island

The sunny and upscale Kona and Kohala coasts are the settings for Outriggers’ four condo properties, all offering spacious living areas and full kitchens, on Hawaii Island. The oceanfront Kanaloa at Kona by Outrigger® is in a gated community with beautiful landscaped grounds, three pools and tennis courts. Just outside the town of Kona, the oceanfront Royal Sea Cliff Kona by Outrigger® features a stunning terraced design, tropical gardens and dramatic coastal views.


Two locations at the prestigious Waikoloa Beach Resort include the Fairway Villas Waikoloa by Outrigger®, featuring one-, two- and three-bedroom villas in a golf course setting, and the Kohala Coast Vacation Rentals by Outrigger®, with expansive two- and three-bedroom homes in gated communities. The prime water sports destination of Anaehoomalu Bay, King’s Shops and Queen’s Marketplace are all nearby.


OHANA Hotels by Outrigger®

Offering excellent value and family-friendly amenities, the OHAHA brand consists of two hotels, the OHANA Waikiki East by Outrigger® and the OHANA Waikiki Malia by Outrigger®, in convenient Waikiki locations. Both are just steps from Waikiki Beach as well as great shopping, dining and transportation. These moderately priced hotels offer on-site dining choices, refrigerators in all rooms, some rooms with kitchens or kitchenettes, and connecting rooms upon request. Among many other features are fitness centers, swimming pools, whirlpool spas, coin-operated laundry and Wi-Fi access throughout.  Guests of OHANA also enjoy unlimited rides on the Waikiki Trolley pink line, offering easy access throughout Waikiki and Ala Moana Shopping Center.