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Azamara Launches Trip Protection from Allianz Global Assistance

Azamara Launches Trip Protection from Allianz Global Assistance

Miami, FL and Richmond, VA, March 29, 2023Azamara, the upmarket cruise line and leader in Destination Immersion® experiences, has partnered with Allianz Global Assistance to offer trip protection products to reassure valued guests who are booking with the line.  Allianz trip protection includes benefits for covered unexpected cancellations, interruptions, and travel delays, as well as benefits for unforeseen medical emergencies and baggage issues covered under the plan. Azamara guests can also take advantage of Allianz’s award-winning travel assistance and concierge services.


Allianz Global Assistance trip protection will reimburse Azamara guests up to 100% of their insured trip cost if they are required to cancel or interrupt their voyage for a reason covered by their plan.* Additional benefits under the plan include coverage for dental and medical emergencies, emergency medical transportation and lost, delayed or damaged baggage. All benefits include coverage limits and may be subject to a per-day maximum, and terms and conditions also apply.


“As our valued guests embark on immersive voyages to explore new destinations, we are proud to offer them trip protection from the industry leader in travel insurance and assistance,” said Carol Cabezas, president of Azamara. “Beyond our immersive shore excursions, onboard cultural entertainment and specialty dining experiences, we are very pleased to now offer travel protection to provide peace of mind to our valued guests from the time they book their trip until the moment they return home.”


“We are pleased to offer our travel protection products to the Azamara guests navigating the globe to reach the world’s most exciting destinations,” said Tom Trotta, Vice President of Sales at Allianz Partners USA. “Azamara guests who select our trip protection can rest easy knowing that we’re here to protect them from the costs of unexpected cancellations, interruptions and delays, as well as other situations covered by their policy.”


Azamara guests who select Allianz Travel Insurance will have access to Allianz’s award-winning TravelSmart™ mobile app and SmartBenefits no receipt payments. The TravelSmart app includes an Alert Center feature which provides users with location-specific travel alerts, and is the fastest, easiest way to access a travel insurance plan, file and manage a claim, track flights, receive live updates for delays and easily contact 24-hour travel assistance services. SmartBenefits can provide reimbursement for travel or baggage delays without receipt when proof of a covered delay is provided.

About Azamara

Azamara is an upmarket cruise line and leader in Destination Immersion® experiences. With a fleet of four intimate-style ships, Azamara Journey®, Azamara Quest®, Azamara Pursuit®, and its latest ship, Azamara Onward, the cruise line allows travelers to reach marquee ports around the world and dock in smaller, hidden gem destinations. Azamara aims to Change the Way You Sea, through its commitment to creating immersive experiences for guests through longer stays, more overnights and night touring for a deeper and more meaningful travel experience. Guests can experience an intimate hotel at sea with inclusive amenities such as gratuities, select beverages, cultural events and can take advantage of exclusive loyalty membership benefits through the Azamara Circle Program.

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About Allianz Partners

Allianz Partners (AGA Service Company) is a leading consumer specialty insurance and assistance company with operation centers in 35 countries. In the United States, the company offers Allianz Travel-branded travel protection plans and served millions of customers last year. In addition to travel insurance, the company offers tuition insurance, event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for property and casualty insurers and credit card companies.


*For Allianz Partners USA products offered and sold in the U.S.: Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. Availability of Epidemic Coverage Endorsement, including specific benefits and covered reasons described here, varies by product and by state. Products may not include all benefits or covered reasons described here. All benefits are subject to maximum limits of liability, which may in some cases be subject to sublimits and daily maximums. Benefits and limits vary by plan. For a complete description of the benefits and benefit limits offered under your specific plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101‐C series or 101‐P series, depending on state of residence. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Except as otherwise specified, AGA Service Company d/b/a Allianz Global Assistance is the licensed producer and administrator of Allianz Travel-branded travel protection plans in the U.S. and an affiliate of Jefferson Insurance Company. Allianz Global Assistance and TravelSmart are marks of AGA Service Company or its affiliates. The insured shall not receive any special benefit or advantage due to the affiliation between Allianz Global Assistance and Jefferson Insurance Company. Plans include insurance and assistance services. Noninsurance benefits/products are provided and serviced by Allianz Global Assistance.


SmartBenefits proactive payments and “no receipts” payments available only on certain plans.  Standard message/data rates apply to SMS alerts. Automated claims and payment system availability is not guaranteed and is subject to our sole discretion. All claims subject to policy terms, conditions, and exclusions.