Ft. Lauderdale, Fla. – September 17, 2018 – Avoya Travel®, one of the world’s most innovative travel brands, has created and launched the industry-leading Avoya Agency Dashboard™ to give Independent Agencies in the Avoya Travel Network™ deeper insights into their agencies’ performance that were never available before. Using advanced technology, Avoya is empowering Independent Agencies with actionable, transparent metrics so travel professionals can make the best data-based business decisions, apply effective strategies that lead to increasing bookings and incomes, and ultimately provide even better vacation planning experiences for customers.
Built in-house by Avoya from the ground up, Avoya’s Agency Dashboard strategically leverages robust performance data to enhance Independent Agency support in the rapidly growing Avoya Network. By automating complex reports, data is brought into a single interface – the Dashboard – that is integrated intoAgent Power™, Avoya’s award-winning Independent Agency Operating System™. Through the Agency Dashboard, Independent Agencies now have direct, daily access to better and more easy-to-understand metrics that are crucial to running a successful business, growing sales, and servicing clients.
“Like a dashboard in a car or airplane that provides crucial information as to where you are, where you’re going, how fast or slowly, and the condition of your engine, Avoya Travel’s innovative Agency Dashboard does the same for Independent Agencies in the Avoya Travel Network and their success as business owners,” said Jeff Anderson, Executive Vice President, Avoya Travel.
Avoya’s Agency Dashboard includes reports and charts in one place that give Independent Agency owners deeper visibility into their agency’s performance than was ever available before – all in one place. It also gives individual agent performance metrics, allowing Independent Agency owners to more efficiently track the success of their own agents as well as overall business.
“Avoya Travel’s Agency Dashboard is an impressive resource for my business because having so much insightful data available in a customizable interface helps me be a more strategic agency owner. I particularly love seeing the year-over-year comparisons, my commission trends, customer ratings as it translates to my repeat business, and easily following sales and closing rate percentage trends,” said Susan Wolfson, owner of Go Astro Travel LLC. “As a former computer programmer, I value how Avoya Travel continues to pioneer new technologies, like Avoya’s Agency Dashboard, and lead in providing the best support for my success and the growth of my Independent Agency.”
Using innovative front-end technology, Avoya’s Agency Dashboard is fully responsive and reactive so it responds to user input with immediate feedback without page reloads or pauses. It is a prototype for the company’s new front-end technology moving forward and is already being integrated on Avoya’s consumer website.
The Agency Dashboard, and the state-of-the-art technology that powers it, is integral to the mission of the company’s Avoya 2025 plan. This will further establish Avoya as the number one vacation platform that supports Independent Agencies, supplier partners, and customers. While the Agency Dashboard delivers on Phase 1 of Avoya 2025 as the most recent enhancement to the Independent Agency side of Avoya’s platform, Avoya will continue evolving the interface so it remains cutting-edge and offers maximum support to the Independent Agencies in the Avoya Network.
“We are extremely excited about the Agency Dashboard because not only does it provide unparalleled support for Independent Agencies in the Avoya Travel Network with empowerment through strategic data, it also marks another milestone in Avoya Travel’s mission to become the number one vacation platform for customers, travel professionals, and supplier partners,” said Jeff Anderson. “With Avoya’s Agency Dashboard and our significant technology advancement, Avoya Travel continues its tradition of innovation and position as a leader in the travel industry.”
About Avoya Travel
Avoya Travel is a family-owned company with a longstanding reputation for being one of the world’s most innovative marketing and travel technology companies. As an American Express Travel Representative for more than 30 years, and one of their largest sellers of cruises and tours, Avoya is deeply committed to Integrity and Professionalism™, service, and value in every aspect of planning cruises and vacations. Through an elite network of independently owned and operated travel agencies, Avoya provides exclusive discounts, amenities, and first-class customer service to travelers worldwide. Cruise lines and travel partners recognize this, as Avoya has received numerous accolades, including being repeatedly named Travel Partner of the Year by Norwegian Cruise Line, Royal Caribbean, Celebrity Cruises, Carnival Cruises, American Express, Oceania Cruises, MSC Cruises, and more. Today, Avoya is headquartered in Ft. Lauderdale, Florida, with support offices throughout the United States.
Travel agency owners, travel professionals, and others interested in owning and operating their own travel business should contact Avoya Travel at 800-521-2597 or visit www.JoinAvoya.com. Travelers interested in booking their next vacation with Avoya Travel, should call 800-753-1463 or visit www.AvoyaTravel.com.