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Allianz Partners Enhances Retail Channel Products To Help More Travelers

Allianz Partners Enhances Retail Channel Products To Help More Travelers

Retail Channel Product Refresh Responds to the Changing Needs of Clients



Richmond, Virginia, December 12, 2022 – Allianz Partners, a leading travel insurance and assistance company, is rolling out significant new enhancements to its retail channel products that provide more protections for the changing needs of retail channel customers. The product enhancements include 12 new covered events for trip cancellation and trip interruption, as well as significant extensions on maximum trip length and maximum policy length. The product enhancements also include higher benefit limits in response to increased travel costs, as well as higher benefit limits for medical emergencies. For the first time, the rescheduling of a special event can now trigger loyalty program and redeposit fee benefits, adding flexibility for consumers booking trips using points or miles.

New covered reasons for trip cancellations and interruptions include first responder call to duty, school year extension, veterinary emergency, denied boarding due to a medical reason, inability to receive a vaccination, adoption, new employment, visa refusal, theft or mechanical breakdown, covered illness/injury of a business partner, illness/injury/death of a caregiver and theft of travel documents. These new covered reasons are in addition to the list of 20-plus covered reasons for trip cancellation and/or interruption included in most Allianz Travel Insurance retail plans.


The company is also retaining popular benefits, such as free inclusion of kids on Classic products when traveling with an insured parent, guardian, or grandparent, and the flexibility of the Classic with Cancel Anytime plan—which includes up to 100% payment of non-refundable trip deposits when canceling for a covered reason and up to 80% payment when canceling for most other unforeseen reasons.


The new products, which will be available in 37 states on December 10, with more states pending, include new protection for both longer trips and longer trip planning windows. Maximum trip length has been extended from 180 days to 366 days and a travel insurance policy can now be in force up to 1,095 days—up from 770 days. The increase in maximum policy length will now allow travelers who have to rebook a trip the opportunity to move their policy’s effective dates up to 3 years in the future to match the dates of their rebooked trip.


“The world is a rapidly changing place and consumers’ travel needs and habits have changed as well,” said Richard Aquino, vice president and head of sales at Allianz Partners USA. “We’re proud to introduce significant new enhancements to our retail channel products that will better serve both our retail channel partners and the many consumers who count on us to protect their trips.”


Allianz Partners’ new retail channel products include benefits and covered reasons that may provide coverage to customers who become ill with COVID-19 or a future epidemic, are individually ordered to quarantine, or are denied boarding due to a suspected illness. These products also may cover emergency medical care and transportation or provide reimbursement for change fees and loyalty points deposit fees if the customer becomes ill with an epidemic disease. Specific benefits and covered reasons included in a product vary by product and by state. See your plan for details on what your benefits and covered reasons your plan includes.


Allianz Partners offers travel insurance through most major U.S. airlines, leading travel agents, online travel agencies, hotel companies, cruise lines and directly to consumers. For more information on Allianz and available travel policies, please visit


About Allianz Partners

In the United States, Allianz Partners USA (AGA Service Company) offers Allianz Travel-branded travel protection plans and serves millions of customers each year. In addition to travel protection, the company offers event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. AGA Service Company is doing business as Allianz Global Assistance Insurance Agency in California (License # 0B01400) and Massachusetts. Allianz Partners USA is part of the Allianz Partners group. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Present in over 75 countries, our 19,400 employees speak 70 languages, handle over 58 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.


** Except for the benefits and covered reasons expressly included in a particular product, products otherwise generally do not cover claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories, or fear of travel, and coverage can vary by state. Please see our COVID-19 Coverage Alert for information about temporary accommodations that may be available. Benefits for quarantines only apply when an eligible traveler is specifically named and individually ordered to quarantine by order or official directive of a government, public regulatory authority, or the captain of a commercial vessel on which that eligible traveler is booked to travel during the covered trip, based on that eligible traveler’s exposure to COVID-19. The benefit does not cover travel restrictions (whether or not they are referred to as “quarantine”) that apply generally or broadly (a) to some segment or all of a population, geographical area, building, or vessel (including without limitation shelter-in-place, stay-at-home, safer-at-home, or other similar restriction), or (b) based on to, from, or through where the person is traveling. Coverage may not cover the full cost of your quarantine and is subject to applicable benefit limits. See your plan for details.


For Allianz Partners USA products offered and sold in the U.S.: Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. Availability of coverage, including the epidemic-related benefits and covered reasons described here, varies by product and by state. Products may not include all benefits or covered reasons described here. All benefits are subject to maximum limits of liability, which may in some cases be subject to sublimits and daily maximums. Benefits and limits vary by plan. For a complete description of the coverage and benefit limits offered under your specific plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101‐C series or 101‐P series, depending on state of residence. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Except as otherwise specified, AGA Service Company d/b/a Allianz Global Assistance is the licensed producer and administrator of Allianz Travel-branded travel protection plans in the U.S. and an affiliate of Jefferson Insurance Company. Allianz Global Assistance, is a mark of AGA Service Company or its affiliates. The insured shall not receive any special benefit or advantage due to the affiliation between Allianz Global Assistance and Jefferson Insurance Company. Plans include insurance and assistance services. Noninsurance benefits/products are provided and serviced by Allianz Global Assistance.