All Inclusive Resort

A Look into Palace Resorts

Written By: Frank Corzo, VP of Field Sales, Palace Resorts.



Palace Resorts sets the highest standards for five-star all-inclusive vacations in Mexico and the Caribbean. The brand has redefined what an all-inclusive can and should offer by providing guests with the highest quality products and entertainment. By ensuring their offerings are above and beyond customer expectations via unique personalized services, the brand has an ability and opportunity to appeal to the needs of their valued guests and increase the likelihood of return trips.  Palace Resorts truly stands apart from its competitors by transcending the conventions of the traditional all-inclusive concept.


Palace Resorts offers more and better amenities than any other brand. Every room in each oceanfront property offers top amenities from beauty industry-leader CHI, including blow dryers and hair irons, shampoo, conditioner and lotions; top shelf liquor brands at all bars and restaurants and in-room minibars; unlimited long distance calls to the U.S. and Canada; and complimentary wireless internet throughout every property.


Palace Resorts caters to travelers from all walks of life. For adults seeking an upscale getaway from the kids, Le Blanc Spa Resort, Sun Palace, and Isla Mujeres Palace, are the perfect fit. Le Blanc Spa Resort, a AAA Five Diamond, adults-only resort in Cancun, is the epitome of elegance and luxury, with immaculate white décor throughout and a world-class spa. Lively Sun Palace boasts four restaurants for the ultimate culinary experience – from Italian cuisine at La Tratto to Thai dishes at the Oriental Lounge, each establishment is the quintessential setting for couples to share an intimate and delectable meal prepared by Palace Resorts’ distinguished international chefs. Adults can also venture off to Isla Mujeres on a private yacht, to experience tropical bliss. Guests can lounge on a seaside hammock, take advantage of the double whirlpool tubs and feast on a delicious late brunch.


For a family-focused vacation, Moon Palace Golf & Spa Resort, Beach Palace, Cozumel Palace and Playacar Palace in Mexico, as well as Moon Palace Jamaica Grande in Jamaica, all offer an unforgettable experience for everyone. Moon Palace Golf & Spa Resort, Palace Resorts’ signature AAA Four Diamond property, is Cancun’s entertainment destination and home to the first Jack Nicklaus Signature Golf Course in the Mexican Caribbean. The property also features fourteen restaurants, 11 bars and lounges, a Flowrider ® double-wave simulator, multiple swimming pools, private Kids Club, “The Playroom” fully equipped fitness center and ultra-chic nightclub, Noir.  AAA Four Diamond Beach Palace, located in the heart of the Cancun hotel zone, features multiple lavish swimming pools including two rooftop pools with swim-up bars, four restaurants and four bars, an Awe Spa®, water slide, renovated kids club, “The Playroom, ”and world-class fitness center. Cozumel Palace, a family-friendly respite in Cozumel, is perfect for any diving and snorkeling enthusiast. Guests can snorkel right off of the resort’s pool deck and into the magnificent Palancar coral reef, the second largest reef in the world. The property features multiple pools including an infinity pool, four dining destinations and four bars, and luxury accommodations. Playacar Palace, located in Playa del Carmen, is ideal for families who want to combine a relaxing all-inclusive vacation with some time for local exploration. The property features the award-winning Awe Spa® that consists of six treatment rooms and hydrotherapy circuit, luxury accommodations, multiple dining destinations and nightly entertainment. Moon Palace Jamaica Grande, Palace Resorts’ newest AAA Four Diamond property, is situated on a superb 17-acre beachfront featuring the longest stretch of private beach in Ocho Rios. Guests can enjoy a FlowRider Double® wave simulator; ultra-chic nightclub, Noir; a gourmet corridor; multiple lavish swimming pools; swim-up bars; a dolphin habitat; nightly entertainment; expansive Wired Teen Lounge; and so much more.


Guests who book a stay of five nights or more are privy to the most valuable vacation promotion on record – the $1,500 Resort Credit, which can be used on spa and beauty salon treatments, golf outings, romantic dinners, wedding packages, and off-site excursions and tours.


Palace Programs for Agents 

Palace Resorts truly values the agent community. These agents are very engaged with our brand, and we see high levels of participation in our training programs. We have implemented various programs, events and incentives, including Palace Resorts PRO Program, Palace EDGE and PRO Destination Wedding Specialist Program, to help agents improve their bottom line and become Palace Resorts experts. Agents can sell better by becoming connoisseurs in the eye of the consumer.


The Palace Resorts PRO program helps travel agents become specialists in the brand while receiving access to numerous initiatives. When agents participate in the program, they receive valuable information about all of the resorts and amenities through a digital interactive educational source. The PRO program consists of four levels: Bronze, Silver, Gold and Platinum- each with specific perks and advantages ranging from invitations to private events, complimentary airfare, and discounts on spa and golf. An added incentive of the PRO program is the “Ready.Sell.Stay” promotion. Through this program, agents can earn a one-night stay by selling one room in Mexico or Jamaica.  Agents can earn also earn a one-night stay at Le Blanc Spa Resort by selling two rooms at the property.


The Palace EDGE (Exceptional Destination Groups & Events) program provides unbeatable group and wedding benefits, and is only available to U.S. travel agents and tour operators. The program provides a competitive platform appealing to clients seeking destination weddings in Mexico and Jamaica. The benefits included are special rates for Palace Pro Agents, complimentary rooms and upgrades based on rooms booked, the Advanced Booking Promotion and the Mid-Week Wedding Promotion.


The Palace Resorts’ PRO Destination Wedding Specialist Program will help travel agents garner knowledge and learn how to market their business in the destination weddings industry. The benefits of being a Palace Resorts Destination Weddings Specialist professional include access to a branded wedding booth valued at $9,000, being listed on the Palace Resorts consumer wedding website, and bride and groom amenity vouchers.


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