Hotel and Resort Supplier

Romance Travel at Palace Resorts

Written By; Frank Corzo, Vice President of U.S. Field Sales, Palace Resorts



Destination Wedding and Honeymoons Special Edition 

Palace Resorts is the company that sets the standard in luxury, all-inclusive resort accommodations. The brand values the hard work and dedication our travel agents have showed us, to which we owe much of our brand’s continued success.  Palace Resorts has developed several programs including the Palace Resorts PRO Program, PRO Destination Wedding Specialist Program and Palace EDGE, to further empower agents improve their bottom line.


An unmatched brand

Palace Resorts offers more and better amenities than any other brand, and a well-rounded vacation experience that includes equal parts service, quality of food and beverage, relaxation and entertainment. Palace Resorts has been recognized by esteemed organizations including AAA and TripAdvisor. In 2016, four Palace Resorts properties have been honored with Diamond Awards by the esteemed American Automobile Association (AAA). The brand’s newest property, Moon Palace Jamaica Grande, received the Four Diamond award less than one year in operation, Le Blanc Spa Resort earned the award for the sixth year in a row, Beach Palace received the award for the fourth consecutive year, and Moon Palace Golf & Spa Resort earned the award for the past five years. Le Blanc Spa Resort, the brand’s most luxurious offering, was ranked #2 all-inclusive resort in the world by TripAdvisor’s 2015 Travelers’ Choice. Receiving these honors is a testament to the stellar staff of each property and their ability to consistently provide the utmost in service, quality and experiences to guests.


Palace Resorts properties are an optimal choice for couples of all walks of life seeking to host a destination wedding and/or honeymoon in beautiful Mexico or Jamaica. Destination weddings are a large part of Palace Resorts’ business and guests continually turn to us for our top of the line offerings which include the ability to customize a dream wedding, benefits for the bride and groom, a wedding planner to ease the planning process, among many more. Palace Resorts rewards couples who have large groups joining them for their big day. Couples who book 75 room nights for their whole group can take advantage of Palace Resorts’ splendid perks including: unlimited private functions such as a cocktail hour and two-hour dinner, seven complimentary room nights and a room upgrade for the bride and groom.


Palace Resorts wedding coordinators work closely with the couple throughout the entire process to ensure that they have the wedding of their dreams. From location and room bookings to floral arrangements and music options, the wedding coordinator will provide all the necessary guidance in order to best plan the big day.


Palace Resorts offers brides and wedding guests the popular Resort Credit to be used towards tours and excursions with their guests, spa/beauty salon treatments and more. Applicable Resort Credits depend on length of stay and are applied per room/per stay. Stay five to eight nights and receive up to $1,500 resort credit. Stay four nights and receive up to $750 resort credit. Stay three nights and receive up to $500 resort credit. Stay nine to eleven nights and receive up to $2,000 resort credit. Stay 12 nights or more and receive up to $2,500 resort credit.


A four-night stay at Le Blanc Spa Resort and a three-night stay at any other Palace Resorts property include the opportunity to experience the brand’s Complimentary Honeymoon Package, pending proof that the marriage occurred within the year. The package consists of a variety of perks including a mini honeymoon cake, a bottle of sparkling wine and additional amenities for an extra touch of romance.


The most memorable wedding entails having the best offerings available – an achievement Palace Resorts has far exceeded thanks to our awe-inducing, all-inclusive offerings for every special occasion all for one price.


Ultimately, when agents work with Palace Resorts, they know they are selling a product they can be proud to be affiliated with.


Premier Platforms 

As the travel agent community is a driving factor in Palace Resorts’ success, that company is committed to ensuring success by providing educational resources, training programs and high levels of interaction so that agents can be fully immersed with our brand.


Today’s consumer has many different resources at their disposal for product information, and in some cases the consumer ends up knowing more about the product than the agent. An agent needs to be well-versed and armed with relevant information, access to the latest offerings and in-depth knowledge of a brand’s services in order to stay ahead of competitors. Palace Resorts supports agents to reach their own personal sales goals while supplying the most comprehensive information and messaging for the interest of our customers.


We have developed a wide-range of programs providing travel agents with the opportunity to be fully-immersed in Palace Resorts’ all-inclusive offerings and amenities. As a leader in enhancing resort/travel agent relations, the Palace Resorts PRO program is a key resource for travel agents. The PRO program develops agents to become brand specialists, while also gaining access to numerous sales initiatives.


When travel agents become PRO, they receive access to valuable marketing tools and a unique digital interactive educational source that allow agents to learn about the resorts and key amenities. PRO members can maximize their business efforts like never before by taking advantage of program inclusions, such as: educational events, personalized marketing consultations, logo usage, custom marketing materials and opportunities to partner with Palace Resorts in national co-op ad campaigns.


Becoming a Palace Pro Agent is as simple as signing up online for a training presentation. Through this program, agents have the opportunity to affiliate themselves with a leading hotelier in the all-inclusive segment while increasing sales and boosting their bottom line. The brand has a dedicated sales force which includes an outside BDM sales team and an inside sales team that offer up-to-the-minute support by assisting travel agents with product updates to help increase revenue. The brand wants to show travel agents that they really care about their overall success. Best of all, the PRO program consists of four levels: Bronze, Silver, Gold and Platinum- each level with specific advantages and perks ranging from invitations to private events, discounts on spa and golf, and complimentary airfare.


Travel agents can also take advantage of the Palace Resorts’ PRO Destination Wedding Specialist Program in order to further develop their knowledge and learn new techniques on how to market their business in the growing and exciting destination weddings and honeymoons industry.  This program provides agents with a set of wedding-specific tools and resources they will be able to use for years to come. The wedding specialist training platform has been designed to educate agents on Palace Resorts’ wedding offerings and address the specific demands of the destination wedding industry. Agents who successfully complete this program will be certified as a Palace Resorts Destination Weddings specialist professional.  Palace Resorts keeps travel agents ahead of the educational curve by consistently keeping all of our educational elements up to date and available to the travel agent community. The brand is constantly enhancing our website experience to include additional educational components focused on weddings, adding training programs that fit the particular needs of their travel agents partners and broaden the training offerings to ensure that everyone finds their preferred training method. An additional advantage of completing the PRO Destination Wedding Specialist Program is that agents can utilize the lead generation tool and will be listed as certified agents and specialists on our website as well.


Unbeatable Incentives

Earlier this year, Palace Resorts introduced the Palace EDGE (Exceptional Destination Groups & Events) program available to U.S. tour operators and travel agents that provides unbeatable group and wedding benefits. The Palace EDGE program provides the agent community with a competitive platform, appealing to a wide-range of clients seeking destination weddings in Mexico and the Caribbean. Benefits include special rates for Palace Pro Agents, complimentary rooms and upgrades based on rooms booked, the Advanced Booking Promotion, which includes discounts and perks for guests booking nine months prior to their event date, and complimentary rooms and upgrades for guests hosting their ceremony Tuesday through Thursday via the Mid-Week Wedding Promotion.


Palace Resorts is constantly looking for opportunities to foster relationships and reward travel agents for their hard work. An added incentive of the Palace Resorts PRO program involves earning free nights with the “Ready.Sell.Stay” promotion. “Ready. Sell. Stay” allows agents to earn a one-night stay by selling one room in Mexico or Jamaica. Additionally, agents can earn a one-night stay at Le Blanc Spa Resort by selling two rooms at the luxurious property.


The Palace Resorts Specialist Program offers an all-encompassing learning course where members of the travel agent community can absorb everything about the Palace Resorts brand. From learning how to convey the essentials about our resort collection and how to highlight Palace Resorts’ awesome activities like golf, spa, scuba diving and additional niche offerings, there is something for everyone to learn about. The program offers benefits catered for clients seeking the truly awe-inclusive experience, world-class support and industry-leading perks for travel agents. Graduates of the Palace Resorts Specialist Program receive exclusive marketing consultations, booking bonuses of up to $100 per room in addition to regular commissions, exclusive agent rates and discounts, a certificate of graduation as a Palace Resorts Specialist, and much more.


Understanding that the continued success of Palace Resorts is due in large part to the efforts of our valued travel agents, the company has taken the appropriate measures to ensure that the needs of agents are being met.


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