August 22nd, 2024 – TourReview has signed a new collaboration with Fareharbor to integrate with their booking system, allowing TourReview customers to easily use their Review Collector product.
TourReview enters a new collaboration to allow their powerful product and software, the Review Collector, to collect online reviews from verified customers who have taken the tour operator’s activities. By integrating with Fareharbor’s booking system, they will be able to collect reviews that truly represent the customer experience.
Fareharbor is the all-in-one booking solution and business management platform that makes it easy to run tours, activities, and attractions. Now integrated with TourReview’s Review Collector through an API connection, it is possible to collect reviews from customers who booked the tours directly on the tour operator’s website.
Once the reviews have been collected, TourReview offers a variety of analytics that can help tour operators improve their online reputation and business and increase sales and bookings. Sentiment analysis, geo-localization analysis, instant translations, exportable reports, comparative graphs, etc.
“We are very pleased to have entered into this new collaboration with Fareharbor to offer our clients a much smoother integration with their customers’ verified reviews and thus improve their online reputation to drive sales”, said Juana Muro, COO of TourReview.