Riviera Travel Names Lisa Ertmann Regional Sales Director

Ertmann to Support Upper Midwest Region as Brand Continues North America Expansion

 

Fort Lauderdale, Fla. – (December 4, 2025) – Riviera Travel, the leader in ultra-premium river cruise, ocean yachts, and land global travel for more than 40 years, today announced the appointment of Lisa Ertmann as regional sales director, overseeing the Upper Midwest region. The news comes as Riviera continues its push to strengthen relationships with North American travel advisors.

 

“We are overjoyed to welcome Lisa to the Riviera Travel team and look forward to the impact we know her expertise will bring,” said Stuart Milan, president of North America for Riviera Travel. “Lisa’s innovative approach and emphasis on building strong relationships with our trade partners will be a vital part of our success as we prepare to embark on another exciting year ahead.”

 

With more than 20 years of travel industry experience, Ertmann brings a unique blend of sales and marketing expertise to Riviera’s sales team. Previously, Ertmann served as senior manager of trade marketing for Norwegian Cruise Line (NCL), delivering strategic insights on sales, product, marketing, and engagement initiatives to strengthen brand visibility and drive demand. During her ten years at NCL, she held a range of sales and marketing roles dedicated to supporting travel advisors and enhancing overall sales efforts.

 

As regional sales director, Ertmann will support Riviera Travel’s sales team in its mission to further increase visibility and accelerate sales growth in key U.S. markets. A former travel advisor herself, Ertmann will provide practical support to those in the Upper Midwest region through education, collaboration, and impactful marketing initiatives to equip advisors with resources to succeed in today’s competitive market. Her appointment comes on the heels of a monumental year for Riviera, which recently introduced the world’s first-ever fully dedicated solo river cruise ship and its expansion to Asia on the Mekong river, both launching in 2027.

  

For more information or to book a river cruise, contact a travel advisor, call 754-296-5335, email info@rivieratravel.com, or visit RivieraTravel.com. 

 

Stay up-to-date on the latest news by following the company on Facebook Facebook.com/RivieraTravelUSA, Instagram @Rivieratravelusa, and LinkedIn.

 

About Riviera Travel

With over four decades of expertise in delivering ultra-premium river cruise experiences, Riviera Travel is strengthening its presence in the U.S. market with the recent opening of its North American headquarters in Fort Lauderdale, Florida. Riviera Travel operates a fleet of 13 custom-designed ships sailing along Europe’s most iconic waterways, including the Danube, Douro, Rhine, Moselle, Main, Rhône, Seine, and the Dutch Waterways. The company is renowned for its exceptional cruise directors and local guides, immersive itineraries, and elegant ships. Riviera Travel is also a leader in the solo travel market, offering more dedicated solo traveler departures than any other river cruise brand including a dedicated ship for solo travelers. Each of Riviera’s ships feature amenities such as a panoramic observation lounge, five-star dining, a spa and wellness area, and a sun deck, creating a relaxed yet sophisticated atmosphere for travelers exploring Europe’s rivers and landscapes. Riviera Travel consistently earns high marks for guest satisfaction and value, making it a top choice for discerning travelers seeking memorable river cruise experiences.