Written By: Cris De Souza, Vice President, Sales & Marketing, Nexion LLC
One of the hottest topics trending at Nexion is the conversation around our agency owners adding to their teams, whether it’s by adding sub-agents as independent contractors or adding employees. Our private social networking community, NexionTown, is constantly buzzing about this topic, with our agents helping each other to navigate these often complicated waters.
Notable travel attorney Jeff Miller hosted a workshop last November during Travel Weekly’s CruiseWorld on the topic, where he presented valuable insights. I’d like to highlight and share some with you in this month’s column.
One of the first things Jeff asked the group was, “what are the reasons you want to bring on an independent contractor?” The audience gave these three, key reasons:
With all of these reasons taken into consideration, consider interviewing your new, potential sub-agent as you would with a potential employee and also have a pre-determined list of criteria identified and in writing before you get started.
Adding a Sub-Agent Successfully
Here are nine critical steps to take and consider that will help set you up for success when bringing on a new sub-agent to your agency team:
Remember that in setting up your parameters and criteria, keep in mind that a bad choice in hiring a sub-agent can affect your agency and its reputation as much as a good choice can help you grow your agency and give you the support you are needing.
At Nexion, we provide our members with a sample sub-agent agreement to get them started that our agency owners can customize to meet their unique business model and customized needs.
In a near future Travel Professional News column, I’ll share insights and insider tips from Nexion’s best-of-the-best agency owners who have added independent contractors or employees successfully to find out what their winning formula was. Stay tuned for “Part 2 of The Winning Formula: How to Successfully Add Sub-Agents to Expand Your Business and Grow Your Revenue Pipeline.”
About Cris De Souza
Cris De Souza is the Vice President of Sales and Marketing for Nexion®, a fully accredited host agency owned by Travel Leaders Group. In her role, Cris leads Nexion’s Sales, Marketing, Communications and Business Development & Education teams.
Cris joined the Nexion leadership team in 2015 and has been a part of the travel industry for 18 years. Throughout her career, she has proven success building and managing strategic partnerships and teams, developing innovative travel agent training and education programs, creating effective travel agent marketing and sales strategies, and exceeding sales goals and objectives.
Cris earned the Professional Sales Certification upon completing the nine-month Sales Acceleration Academy program in 2017. She is also advocate of sustainable tourism, voluntourism and cultural heritage preservation and earned a Master of Arts in Sustainability and Environmental Management from Harvard University. Her most important role in life is being the proud mom of her two amazing sons, Thomas and Antonio.
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