Travel advisors gain smarter tools, innovative programs, and immersive learning opportunities tailored to every stage of their business
Fort Lauderdale, Fla. (December 4, 2025) – Building on the momentum of its 2025 National Conference, Dream Vacations/CruiseOne is accelerating its commitment to travel advisor education with an expanded catalogue of award-winning training programs and a robust 2026 events and training calendar. From AI-powered innovations to new certifications and advisor-focused learning series, the brand continues to invest in helping franchise owners succeed at every stage of their business.
The franchisor’s innovative AI Assistant Learning Center, recently earning a Travel Weekly Silver Magellan Award, reflects the brand’s forward-thinking approach to education. The redesigned platform harnesses artificial intelligence to personalize learning and equip advisors with real-world sales tools, including airfare, shore excursions, and product matching, giving advisors the insights they need to deliver remarkable customer experiences.
“Every milestone in training is a steppingstone toward confidence, community, and success. What makes our training programs so powerful is that they’re built around connection,” said Charity Santiago, vice president of training and events for Dream Vacations/CruiseOne. “Connection to resources, to our team, and to one another. Our events bring the network together to share ideas, learn new strategies, and celebrate success. It’s that spirit of collaboration that transforms training into lasting impact.”
A cornerstone of the Dream Vacations/CruiseOne learning collection is its award-winning training curriculum. This includes the Business Intensive, Cruise Control Intensive, Foundation and Masterclass Series, designed to support advisors from their first booking through advanced business growth:
- Business Intensive – A 3-day training class focusing on essential topics for business ownership, such as database mining, market analysis, sales reporting, commission tracking, marketing trends, and more.
- Cruise Control Intensive – A deep dive into Cruise Control, the franchisor’s proprietary booking engine, designed for agents who want to master the tool and stay on top of new updates.
- Foundation Series – A monthly webinar series hosted by the training team, covering the essential knowledge every advisor needs to begin their business with confidence. Topics include the network’s proprietary booking engine, qualifying, supplier selection, travel requirements (such as passports and visas), quoting, payments, and more.
- Masterclass Series – Curated for seasoned travel advisors, this monthly series features parent company, World Travel Holdings leadership and special travel industry guest speakers diving deep into budgeting, leadership, team building, industry trends, advanced marketing, groups, personal branding, entrepreneurship, and learning theory that equips franchise owners with high-level strategies to scale their businesses.
These programs complement Dream Vacations’/CruiseOne’s expanding library of destination certifications, including newly launched Caribbean, Alaska, and Hawaii certifications, each along with upcoming 2026 content such as:
- AI Decoded: Expert Knowledge for Everyday Innovators
- AI Unlocked: Foundations for the Future
- Europe Travel Certification
- Travel Fraud Awareness & Prevention
- Launch Your Own Travel Club: Build Loyalty, Boost Bookings & Create Community
These additions reinforce the franchisor’s commitment to equipping travel advisors with technical expertise and entrepreneurial skills that drive results.
Looking Ahead: 2026 Events and Continued Learning
Education and connection remain at the forefront of Dream Vacations’/CruiseOne’s 2026 event lineup. Whether in-person or virtual, every event is built to foster collaboration, spark new ideas, and empower franchise owners to take their business to the next level.
- Six Regional Trainings Nationwide:
- Fort Lauderdale Regional Training
- Austin Regional Training
- Philadelphia Regional Training
- Phoenix Regional Training
- Kansas City Regional Training
- Virtual Regional Training
- Immersive Education Series:
- River Summit aboard Viking River Cruises (Mainz to Amsterdam)
- Luxury Summit at The Ritz-Carlton Lake Tahoe
- MarTech Summit
- Groups Summit
- Land Summit at Princess Grand Jamaica
- 2026 National Conference – Setting sail aboard Royal Caribbean’s Star of the Seas.
At the 2025 Dream Vacations and CruiseOne® National Conference, the organization proudly announced it is the first Cruise Lines International Association (CLIA) Premier Agency Member (PAM) to offer advisors the ability to earn CLIA elective credits. As part of its CLIA Premier Agency Member status, advisors also receive four complimentary CLIA courses, accelerating their progress toward certification and enhancing their professional credibility. These benefits give Dream Vacations and CruiseOne franchise owners a meaningful competitive advantage as they grow their businesses.
For more information on owning a Dream Vacations travel franchise, visit www.DreamVacationsFranchise.com or call 888-249-8235.
Photo Cutline: Charity Santiago, Vice President of Training and Events for Dream Vacations and CruiseOne unveils 2026 training and events calendar at the 2025 Dream Vacations and CruiseOne National Conference (Photo Credit: Paul is Everywhere)
About Dream Vacations and CruiseOne®
Dream Vacations and CruiseOne® are home-based travel agency franchises that give their advisors the flexibility to run their businesses their way. CruiseOne, established in 1992, and Dream Vacations, introduced in 2016, provide advisors with powerful tools and resources to plan seamless, personalized travel experiences. As part of World Travel Holdings, they have been named franchise partner of the year by major cruise lines and are recognized for their dedication to supporting military veterans. Find out more at www.DreamVacationsFranchise.com. Connect with them on Facebook, Instagram, Twitter, and YouTube.