Celebrity Cruises® Sales Team enters 2018 as SNG Certified Accessible Travel Advocates®

 

Fort Lauderdale, FL – January 22, 2018   “We are thrilled to announce the Celebrity Cruises Sales Organization as the 1^st Travel Industry Supplier Team to have successfully completed the SNG Certified Accessible Travel Advocate (CATA) program” remarked SNG President & CEO, Andrew Garnett. By doing so, Celebrity is taking a leadership role and furthering the mission of delivering an accessible world. The Celebrity Sales Team members are now among over 4,000 Travel Industry Professionals who have achieved this designation. “We are beyond grateful for Celebrity Cruises effort and commitment,” Garnett observed.

 

“At Celebrity, our attention to detail helps to create a vacation experience that knows no boundaries,” says Keith Lane, Vice President of Sales, North America for Celebrity Cruises, “Our goal is to deliver an accessible and unrivaled cruise vacation for all our guests. It is important that our entire sales organization understand the needs of our guests with disabilities, and anticipate how we can ease any of their travel concerns.”

 

The SNG CATA program is available at specialneedsgoup.com/agents The Certification program consists of three online modules and a testing component. It is available, at no charge, to Travel Industry Professionals who possess a valid Industry Identifier (ARC, IATA, CLIA, etc.). Additionally, Certification jump-start webinars can be scheduled and live/in-house training with onsite testing can be requested for large groups.

 

SNG’s Garnett concluded, “The Certification program contains no commercial content or advertising. The goal is to equip Travel Professionals with the essential and often critical knowledge required to effectively service the most frequent needs of those existing and potential Clientele who require mobility and other forms of special needs services.  Celebrity Cruises is to be recognized and applauded for embracing this market segment and being in an enhanced positioned to deliver superior customer experiences”.

 

 

About Special Needs Group, Inc.

Special Needs Group, Inc. is the leading global provider of wheelchair rentals, scooter rentals, oxygen rentals and other special needs equipment rentals. It also offers a broad range of special needs equipment for purchase. Special Needs Group also services guests visiting hotels, resorts, theme parks and convention centers. Special Needs Group is the Travel Industry’s total special needs equipment and services solution. They are located at 302 NW 1st Street, Dania Beach, FL 33004. For more information, visit www.specialneedsgroup.com or call 1-800-513-4515.

 

About Celebrity Cruises:

Celebrity Cruises’ iconic “X” is the mark of modern luxury, with its cool, contemporary design and warm spaces; dining experiences where the design of the venues is as important as the cuisine; and the amazing service that only Celebrity can provide, all created to provide an unmatchable experience for vacationers’ precious time. Celebrity Cruises’ 12 ships offer modern luxury vacations visiting all seven continents. Celebrity also presents incredible cruise tour experiences in Alaska and Canada. Celebrity is one of five cruise brands operated by global cruise vacation company Royal Caribbean Cruises Ltd. (NYSE: RCL). For more information, dial 1-800-437-3111, visit www.celebritycruises.com, or call your travel agent.