10 Ways to Protect Your Agency from Fraud – ARC
Written By: Doug Nass, Manager – Risk Management, ARC Fraud can be disastrous to a travel agency. But there are numerous ways that travel agents…
Montrose Travel – More Than Just a Host Agency
Written By: Andi Mysza,Senior Vice President, CTM North America – Head of Allure Travel by CTM and MTravel Hosting Services Everybody loves a good shortcut. Whether you’re brand spanking new…
Avoya Infinity, Structure to the Customer Journey – An Interview with Sam McCully
An Interview by Angela Ogg, Contributing Editor for Travel Professional NEWS® Interviewing Interviewing: Sam McCully, Senior Vice President of Marketing, Avoya Travel First…
The Millennial – Communication with the Largest Generation
Written By: Andy Ogg – Editor for Travel Professional NEWS Remember when communication was as easy as making a phone call or sending…
What Kinds of Groups Are There?
Written By: Tom Ogg Selecting group travel as your niche can be a very rewarding and profitable choice as long as you maintain…
The Value of You!
Written By: Joanie Ogg CTC, MCC I have been compelled to revive an old hobby as my grand daughter Peyton just turned 3…
All Inclusive Resorts – Couples Resorts
Written By: Geoff Millar, Ultimate All Inclusive Vacations The next resort chain we are going to look at is the Couples Resorts. There…
Creating a Group Travel Business Plan
Written By: Tom Ogg Many travel agents cringe when confronted with the idea of creating a business plan. In fact, if you Google…
READY, SET, GROW – 7 Ways to Develop a Foundation for Success
Your Prospecting Plan for New Business: 7 Ways to Develop a Foundation for Success in Your Travel Business Written By Cris De Souza, Vice President,…
So The Story Goes
Written By: Scott Koepf, Senior Vice President of Sales, Avoya Travel Each month we walk through the sales process one step or concept…