Celebrating record success, Avoya commits to further growth with groundbreaking 2025 plan
Ft. Lauderdale, Fla. – June 1, 2018 – Avoya Travel®, one of the world’s most innovative travel brands, closed its annual Avoya Conference with big momentum as Independent Agencies in the Avoya Network™, industry leaders, suppliers, and support staff celebrated continuing record sales and Network growth. The event centered on Avoya’s bold vision for the future that strengthens growth with Independent Agencies, preferred suppliers, and travelers to create better vacation planning experiences.
Excitement surrounded the unveiling of Avoya 2025; the company’s innovative five-phase roadmap to becoming the number one vacation platform that will generate even more Shared Success™ at higher levels for travelers, Avoya Network Independent Agencies, and preferred supplier partners. At the core, Avoya’s goal is to reimagine and create the future of vacation planning. The 2025 plan leans into Avoya’s unique vacation platform and drives powerful, distinct customer experiences by bridging modern technologies with the personal service of Independent Agencies as well as generating deeper collaboration opportunities with supplier partners.
During Phase One, which launches in June 2018 and carries through November 2019, Avoya will connect more travelers with Independent Agencies in the Avoya Network, increase communication and business intelligence sharing between suppliers, Avoya, and the Network, and ultimately streamline efficiencies so Network members can spend more time booking travel and earning above industry-average incomes.
Incorporated within the Avoya 2025 plan, conference attendees were the first to learn of several new initiatives and innovative technology applications designed to deliver on the Phase One objectives and grow success for every stakeholder:
- Independent Agencies: Avoya is increasing agency support through enhanced education with its new CLIA partnership and expanded Mastermind program, new Agent Power™ technology enhancements that improve workflow and save time, and access to intuitive sales intelligence so Network members can better service customers and grow sales.
- Supplier Partners: Avoya is expanding supplier partnerships to generate new markets of customers and growing its portfolio in the all-inclusive resort space, providing more visibility on performance analysis for increasing overall profitability, and strengthening collaboration and access to the Avoya Network using new two-way technology.
- Travelers: Avoya is creating more modern and interactive ways for Independent Agencies to connect with customers, delivering better customer contact preferences, adding personalized content and experiences for consumers online, and driving stronger customer value and retention through a new loyalty-focused initiative.
While looking to the future, Avoya also celebrated milestone achievements during the conference. As a result of Avoya’s record success, which hails double-digit sales increases for 2017 and triple-digit Network growth, Avoya honored more Independent Agencies as top producers for annual sales than ever before. Additional standout moments included, Avoya’s annual Make-A-Wish partnership presentation, Royal Caribbean International’s Caribbean Nights, and Carnival Corporation’s cocktail party at the refurbished Long Beach Cruise Terminal, the celebratory Chairman’s Great Gatsby Gala onboard the Queen Mary, and a first-look at modern cruising onboard the Norwegian Bliss inaugural.
“This year’s Avoya Conference was special because we could celebrate our record-setting accomplishments in sales and Avoya Network growth, while also introducing our bold vision for the future that charts the course to increasing success for all Avoya stakeholders. We are intentionally positioned for change and feel there is nothing out of our reach,” said Jeff Anderson, Executive Vice President, Avoya Travel. “Sailing onboard Norwegian Cruise Line’s highly anticipated Norwegian Bliss inaugural was the perfect closing to the Avoya Conference where Independent Agencies were among the first travel professionals to experience this innovative ship.”
Avoya’s conference was hosted May 23 – 27, 2018 at Hotel Maya in Long Beach, California, and onboard the Norwegian Bliss inaugural. View Avoya Conference moments on social media at #AvoyaConf2018.
To learn more about opening an Independent Agency in the Avoya Network, visit:www.JoinAvoya.com.
About Avoya Travel
Avoya Travel is a family-owned company with a longstanding reputation for being one of the world’s most innovative marketing and travel technology companies. As an American Express Travel Representative for more than 30 years and one of their largest sellers of cruises and tours, Avoya is deeply committed to Integrity and Professionalism™, service, and value in every aspect of planning cruises and vacations. Through an elite network of independently owned and operated travel agencies, Avoya provides exclusive discounts, amenities, and first-class customer service to travelers worldwide. Cruise lines and travel partners recognize this, as Avoya has received numerous accolades, including being repeatedly named Travel Partner of the Year by Norwegian Cruise Line, Royal Caribbean, Celebrity Cruises, Carnival Cruises, American Express, Oceania Cruises, MSC Cruises, and more. Today, Avoya is headquartered in Ft. Lauderdale, Florida, with support offices throughout the United States.
Travel agency owners, travel professionals, and others interested in owning and operating their own travel business should contact Avoya Travel at 800-521-2597 or visit www.JoinAvoya.com. Travelers interested in booking their next vacation with Avoya Travel, should call 800-753-1463 or visit www.AvoyaTravel.com.