True to The Travel Corporation’s ethos, to support its agency partners, the family owned & led company has engaged 3000+ travel advisors and tracked one year of traveler usage interactions to deliver a newly optimized My Travel Portal 2.0 to aid advisors in effortlessly delivering enhanced service and engagement to their customers
New York, N.Y. June 11, 2019–The Travel Corporation (TTC) has re-affirmed its ongoing commitment to its valued travel agent partners with the evolution of it’s My Travel Portal (MTP) platform. One year since launch, MTP has supported travel advisors in delivering an enhanced service for their customers, our guests. Everything is taken care of within the cohesive online portal, from travelers being able to personalize their trip and access day by day itineraries, to hosting an e-documentation hub and supporting advisors in ensuring a reasonable duty of care for every traveler.
To build on the successful first year in market, and true to the family-owned, international travel group’s philosophy, driven by service excellence, TTC has invested to optimize the platform to further enhance the end to end experience with its brands. Following a 3000+ travel advisor research initiative and an in-depth consumer study on utilization and feedback, the platform now provides even greater functionality and ease of usability.
The optimized MTP 2.0 streamlined offering means even less hassle for agents and their customers alike. From having travelers’ emergency contact details timely available now in the event of unforeseen circumstances to obtaining travelers’ personal preferences to ensure their trip becomes tailored to their specific tastes, MTP facilitates assistance with vacation plans in one centralized and convenient platform for advisors.
Addressing pre-trip and on-trip needs, the portal continues to also help TTC and its valued advisor partners do its part in Making Travel Matter. When travelers choose the option to view itineraries and documents on their mobile device rather than in paper format, TTC plants a tree in conjunction with the non-for-profit organization focused on global reforestation, One Tree Planted. Together, last year we already reforested several hundred acres of barren and devastated land.
Insight Vacations travel advisors and guests with bookings to travel in 2019 are now able to access the newly optimized Travel Portal, joining our sister brand Trafalgar who launched earlier in May. Luxury Gold, Costsaver, Contiki and Uniworld will also be rolling out in the coming months with additional brands from the TTC group being added to the platform in due course. Also, additional enhancements and other tools are planned to be added later this year and into 2020, to continue to enhance its functionality in conjunction with continued travel advisor and guest feedback.
Commenting on the My Travel Portal (MTP) launch and e documentation program across TTC, Brett Tollman, Chief Executive said: “We are proud to announce our latest innovative initiative, the evolution of My Travel Portal 2.0, which has been carefully optimized in line with our advisor partners input. At TTC, we take immense pride in the trust and valuable relationships we have built across the industry, globally, and we continually strive to equip advisors with the best tools for success. Given that sustainable tourism practices are a cornerstone of what we stand for at TTC, we are delighted to confirm our continuation of e documentation and partnership with One Tree Planted, who share our vision for preserving the environment for future generations. With the help of all those who opt out of paper documents, we will be able to continue to make a significant impact. We thank our partners in advance for all that they will do to educate their customers on the power of MAKING TRAVEL MATTER – our TTC mantra today. We look forward to continuing to invest in enhancing this MTP tool further in the future as well.”
For further information please visit www.ttc.com
About The Travel Corporation
The Travel Corporation (TTC) is a highly successful, family owned and passionately run international travel group. Our philosophy is simple – to create enriching experiences for travelers by combining an unbeatable amalgamation of exceptional service and consistent quality at great value. No matter what your taste, whether you are a family or a couple, a group or traveling solo – TTC offers holiday experiences for everyone. Our multi-award-winning portfolio ranges from luxury hotels and boutique river cruises, to independent holiday package companies and a variety of guided travel experiences. For more information about TTC, visit www.ttc.com.
About The TreadRight Foundation
Created as a joint initiative between The Travel Corporation’s (TTC) family of brands, the TreadRight Foundation is a not-for-profit that works to help ensure the environment and communities we visit remain for generations to come. Founded by Brett Tollman, Chief Executive, TTC, to date TreadRight has supported more than 50 sustainable tourism projects worldwide. TTC is dedicated to helping bring the industry together with a shared goal of benefitting local communities and the environment. To learn more about our past and current work at TreadRight, please visit us at treadright.org.