travel agent news for Scenic Luxery Cruises
Vancouver & Boston, July 2018 — The management of Scenic Luxury Cruises & Tours today announced that the launch of Scenic Eclipse, the World’s First Discovery Yacht, has been delayed until late January 2019.
Scenic Founder and Chairman, Glen Moroney, cites construction issues within the shipyard have caused the delay. “Despite the best efforts of our Scenic Eclipse Build Supervision Team to make up construction time, we are not prepared to compromise the quality of the vessel and potentially impact guest experiences to meet the original late August 2018 launch date,” said Mr. Moroney.
“We have apologized to affected guests for the inconvenience caused and confirmed that Scenic will provide a full refund for the cost of their Scenic Eclipse cruise and consideration of any other reasonable associated costs incurred with their travel plans.”
“In addition, the Scenic team will work closely with guests to reschedule their trip at a suitable time, for travel within the next two years. Scenic will provide all guests who rebook a Scenic Eclipse voyage during this time a future cruise credit to the value of 25% of the cost of their rebooked cruise,” said Mr. Moroney.
Scenic is contacting all guests and their travel agents affected by the delay as a matter of priority.
Scenic Eclipse sets a whole new benchmark in design innovation and luxury. With our commitment to world-class safety, innovation in design and quality appointments throughout, offering our guests the experience of discovering the world in all-inclusive luxury remains our focus.
Additional information on these and other cruises, brochures and reservations can be obtained via travel agents; or in the US: www.scenicusa.com; phone 844-788-7985; or email: info@scenicusa.com: and in Canada: www.scenic.ca; phone (866) 689-8611; or email: canada@scenic.ca. Brochures can also be downloaded directly from the website.
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