Gen Z Solo Travelers, Pop-Culture Itineraries, and Tech Gaps Set to Reshape Multi-Day Tour Sector, New Arival Research Reveals
WASHINGTON DC, Sept. 26, 2025 – Gen Z women travelling solo, pop‑culture‑inspired itineraries, and a widening technology divide between large platforms and smaller operators are among the key forces reshaping the multi‑day tour industry, according to new research from Arival, the global leader in travel experiences intelligence.
The findings come from Arival’s new in‑depth study of the multi‑day sector, combining more than 40 interviews with operators, distributors and technology providers, and a global survey of hundreds of multi‑day tour companies. Preliminary insights will be unveiled at the first‑ever dedicated Multi‑Day Track during Arival 360 Washington DC, taking place from September 30th to October 3rd 2025.
Key trends identified include:
“Gen Z is rewriting the travel playbook,” said Douglas Quinby, CEO of Arival. “From solo women travellers to influencer‑driven itineraries, these shifts are redefining how multi‑day tours are designed, marketed and sold.”
“Operators who still rely on spreadsheets are the first to feel the friction as distribution channels demand real‑time APIs and instant booking,” added Quinby.. “Closing that tech gap is critical for growth.”
A first for the experiences industry at Arival 360 Washington DC
For the first time, Arival 360 will feature a full track dedicated to the multi‑day sector, reflecting its rapid growth and strategic importance. The Multi‑Day Track will bring together leading OTAs, tour operators, hoteliers and technology providers for hands‑on workshops, candid roundtables, and deep‑dive sessions on technology, distribution, marketing, and operations.
Highlights include “Distribution for Multi‑Day: What’s Working. What’s Not. What’s Next”, unpacking what’s driving bookings in 2025, how operators are managing channel mix and commissions, and strategies for maintaining margins while expanding reach. Travis Pittman, CEO of TourRadar – one of the world’s largest distributors for multi‑day adventures – will lead a session on the Multi‑Day Track as well as contribute to the AI Forum for Destination Experiences.
The track is designed to help operators cut through complexity, modernise their tech, and scale smarter, mirroring Arival’s role in transforming the day‑tour and activity space into a more connected, tech‑enabled industry.
Arival produces conferences, insights and community for tours, activities and attractions and is the global research authority for in-destination experiences. Arival research offers exclusive, primary quantitative and qualitative research to help tour, activity, and attraction industry professionals understand key market trends, identify new opportunities, set their strategies, track their competitors and understand their customers. Learn more at Arival.Travel.
About Arival’s Multi‑Day Tour study
This second‑edition study builds on Arival’s 2023 benchmark report, with expanded analysis on technology, distribution, and innovation. Findings will include updated tech and distribution directories, operator‑validated metrics, and actionable strategies for operators, OTAs, and tech suppliers.
For more information and to register for Arival 360 Washington DC, visit Arival’s Multi‑Day Track page.
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