AMResorts® Strengthens Guest Commitment Further with CleanComplete Verification™ 360-Degree Quality Program
All-Inclusive Resort Brand Management Company Redefines Travel Journey with
Even Higher Safety and Hygiene Standards to Support Guest Wellbeing
NEWTOWN SQUARE, PA (May 11, 2020) – AMResorts®, an Apple Leisure Group company, introduces new 360-degree quality, safety and hygiene program CleanComplete Verification™, centered on guest safety and peace of mind during vacation. TheCleanComplete Verification™ program further elevates the standards of quality and cleanliness at our 58 beachfront branded properties across Mexico, the Caribbean, Costa Rica, and Panama.
Backed by one of the highest-level third-party certifications for quality and safety in the industry, the Cristal International Standards®certification, the initiative addresses all aspects of resort operations and guest experience from welcome to departure. Each property has implemented Cristal’s Prevention of the Spread of Infection (POSI) audit protocol—and POSI-check is one of the latest solutions available both from Cristal and in the industry. All AMResorts® branded properties also employ Cristal’s FoodCheck Certification, which complies with certified and audited food safety practices based on the Hazard Analysis Critical Control Point (HACCP), an internationally recognized system for reducing the risk of safety hazards in foods.
“As the world reopens to a new normal and travelers begin to plan vacations once again, the health and safety of guests remains a top priority through these elevated efforts,” said Gonzalo del Peón, AMResorts®President. “Guests should feel well-informed and reassured knowing that AMResorts® branded properties have implemented best-in-class practices.”
Redefining the guest travel journey, the CleanComplete Verification™ program includes:
AMResorts® has also created new staff positions, which are responsible for the oversight of health and sanitation measures. Regular wellness training is provided to all personnel to ensure they take the correct steps for their own health as well as the safety of guests.
For more information on the CleanComplete Verification™ program, details on the enhanced protocols and added safety measures, please visit here.
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