10 AI Tools Every Travel Agent Should Be Using Right Now - Tom Ogg - TPN Covers - 2026-08-15T164953.042
Written By: Tom Ogg, Co-Founder and Co-Owner – Travel Professional NEWS
Yes, the robots are here. No, they’re not stealing your job. But they will absolutely steal your excuse for not answering emails faster.
Let me be honest with you and as someone who has spent over 50 years in the travel industry and the last evangelizing artificial intelligence. I have earned the right to be blunt: most travel agents are using AI the same way their grandparents used a microwave. Technically yes, but you’re really just reheating leftovers.
The agents who will thrive in 2026 and beyond are the ones using AI, not as a party trick, but as a genuine force multiplier. So here, from my desk is the definitive list of the ten AI tools you should have open right now. Not tomorrow. Right now.
“Your clients don’t want a brochure. They want the feeling that someone who actually knows them built their trip. AI helps you scale that feeling.”
I love Claude and have been using it non-stop for about three years. While it is an excellent tool for writing, editing, creating all types of documents and many other tasks Claude excels at deep research, drafting client proposals, summarizing destination intel, and (critically) thinking through complex multi-leg itineraries with nuance a basic chatbot simply can’t touch. Feed it a client’s travel history, preferences, and budget constraints and ask for three wildly different itinerary concepts. Clients will think you stayed up until 2 a.m. You did not.
You know what travel agents are terrible at? Writing down what clients say during consultation calls. You know what Fathom is excellent at? Writing down exactly what clients say during consultation calls, summarizing it, pulling out action items, and sending it to you before you’ve finished your post-meeting coffee. Imagine never misremembering that a client mentioned an anniversary, a gluten intolerance, or a deep, irrational fear of overnight buses. Fathom remembers it all.
We all have that client who expects a beautifully crafted, enthusiastic email every time you send a hotel confirmation. Jasper’s AI writing assistant drafts polished, brand-consistent communications so every email sounds like you wrote it at your best, not at 11pm after a long day of handling rebookings.
Type “luxury safari, golden hour, no tourists” and have a stunning destination image in seconds. Use these for client mood boards, social media posts, and proposals that make your competitors’ PDF attachments look like clip art from a 2014 travel brochure.
Visa requirements, health advisories, current entry rules, best travel seasons — Perplexity gives you cited, real-time answers in seconds. The research that used to require 40 minutes of tab-switching now takes three sentences.
Similar to Fathom but with live transcription capabilities during calls. Every detail captured automatically — the anniversary date, the dietary restriction, the hotel preference they mentioned in passing that you would have forgotten by the time you opened your CRM.
Social media captions, FAQ drafts, destination blog posts, newsletter content. A month of content in an afternoon. Not the most specialized tool on this list, but the one with the broadest range of practical everyday uses.
No shaky-camera narration required. ElevenLabs produces broadcast-quality AI voice narration from your script — crisp, consistent, and professional for YouTube videos, reels, and client presentations.
AI-powered design for email headers, social posts, and client proposals. Brand-consistent, professional-looking output that takes about four minutes. No graphic designer required.
Client inquiry arrives. CRM updated. Welcome email sent. Follow-up scheduled. All without you touching it. Zapier connects your tools and automates the repetitive tasks between them, so your workflow runs in the background while you focus on clients.
This is your desk. Open all ten of these today — not tomorrow, today. For more resources on AI tools and strategies for travel advisors, visit Travel Professional NEWS.
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